Service Associate (Universal Banker)

ES Bancshares, Inc.; New York (NY); On-site; USD 23,419 - 31,684; Full time

Job summary

Empire State Bank in Brooklyn and Staten Island, NY is seeking a Service Associate (Universal Banker) to create a positive customer experience and deepen relationships by understanding needs and recommending products and services.

You will handle cash, open accounts, process transactions, educate customers on Online Banking and mobile apps, and promote banking solutions while supporting a friendly local banking environment.

Qualifications

• High school diploma required or equivalent.
• At least 2 years of cash handling and customer service experience.
• Banking experience is a plus.

Responsibilities

• Open accounts and process transactions.
• Develop and deepen customer relationships by understanding needs and recommending products and services.
• Educate and assist customers with Online Banking, Mobile Banking, and ATMs.
• Present products and services to customers while maintaining a positive service experience.

Skills

Cash handling

Customer service

Sales

Education

High school diploma

Job description

Location: Brooklyn and Staten Island, NY

Job Description

Empire State Bank is seeking a Service Associate (Universal Banker) to create a positive and friendly customer experience to our customers and clients within Empire State banking centers. In this role you will develop and deepen customer relationships through understanding of their needs and recommending products and services that benefit them, exhibit strong sales and service skills, open accounts, process transactions, present products and services while educating and assisting customers and clients on utilizing Online Banking, Mobile Banking, ATMs, and technology at service stations. We offer a competitive salary, benefits, 401(k) with employer match, paid time off, paid holidays and more.

Qualifications

This position requires a high school diploma or equivalent. At least 2 years of cash handling and customer service are required. Banking experience is a plus. You must be able to sit, stand and/or walk for an extend period and lift boxes up to 30 pounds.

Salary: $20.00/hour

About Empire State Bank

Empire State Bank is a community-oriented bank, providing businesses and customers with a full range of products and services throughout New York. We provide customers with simple, customizable, and convenient methods to manage their accounts. Our tagline “We Take Your Business Personally” demonstrates our commitment and support to improving our communities. To learn more about us visit our website www.esbna.com.

Equal Employment Opportunity (EEO) Employer

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.