Service Associate - Night

EōS Fitness; United States; On-site; USD 15,153 - 16,531; Part time

Benefits offered by this job

Free membership for employee and a family member

Discounted personal training

Daily pay options

401(k) with company matching

Group health, dental, and vision insurance

Job summary

A fitness organization is seeking a part-time Service Associate for night shifts. Responsibilities include greeting members, managing check-ins, and addressing inquiries. Candidates should have customer service experience, effective communication skills, and the ability to work overnight hours. This role offers competitive hourly pay from $11 to $12, and various employee benefits including free gym membership and health insurance.

Qualifications

• Must be able to work overnight hours (10 PM to 6 AM).
• CPR certification required within 30 days of hire.
• Previous experience in customer service is preferable.

Responsibilities

• Greet members and guests with a professional attitude.
• Manage check-ins and perform administrative tasks.
• Ensure cleanliness and organization of the front desk.

Skills

Customer service experience

Interpersonal skills

Organizational skills

Ability to multitask

Problem-solving skills

Tools

Gym management software

MS Office

Job description

Join to apply for the Service Associate - Night role at EōS Fitness — an energetic, upbeat, and motivating fitness environment focused on creating loyal, lifelong fans.

Position Purpose

Be a great host, the members’ best source of information, and create a fun atmosphere for members, guests, and staff.

Core Purpose

To create loyal, lifelong fans and exercise practitioners.

Responsibilities

• Greet members and guests with a friendly and professional attitude.
• Provide information about gym services, programs, and membership options.
• Address member inquiries, concerns, and complaints promptly and professionally.
• Check‑in members and guests using the gym’s management system.
• Oversee and manage check‑in alerts and notifications.
• Ensure the front desk area is clean, organized, and stocked with necessary supplies.
• Process payments for memberships, classes, and retail items.
• Follow safety protocols and procedures to ensure the well‑being of all gym members and staff.
• Monitor and manage inventory levels for coolers, beverages, and bar items, and track sales performance.
• Complete gym walks to rack weights, pick up trash, and perform bathroom and locker room checks.

Qualifications

• Previous experience in customer service or front desk role.
• Experience or strong interest in the fitness industry is a plus.
• Excellent interpersonal skills with a customer‑focused attitude.
• Ability to multitask and handle a fast‑paced environment.
• Proficiency in MS Office and familiarity with gym management software.
• Strong organizational and problem‑solving skills.
• Must be able to work overnight hours – 10 pm to 6 am (may vary on business needs).
• Embraces our Core Values.

Requirements

• CPR certification required within 30 days of hire.
• Must attend all mandatory company trainings within 30 days of employment.
• Follow all current company policies and standard operating procedures, which may be updated or changed over time.
• Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public.
• Ability to bend routinely and repetitively to lift more than 40 lbs.
• Ability to access and operate company computer systems to prepare documents, enter data, and read reports from database or email system.

Hourly Pay Range

$11–$12 per hour.

Benefits and Perks

• A highly energetic and collaborative team.
• A management team that cares about your professional development.
• Free membership for you and plus one family member.
• Discounted personal training and merchandise – including supplements.
• Employee referral program.
• Daily pay offered – access your funds before payday.
• Competitive pay plus vacation, holiday, and sick pay.
• Group health, dental, vision, supplemental life, employee assistant program, and even pet insurance are offered.
• 401(k) plus company matching.
• Personal education growth options with Sophia Learning.
• Benefits based on eligibility of tenure and full‑time vs. part‑time employment.

Seniority Level

• Entry level

Employment Type

• Part‑time

Equal Opportunity Employer

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.

To view more information on our CCPA policy.

EEO is The Law. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled. EōS Fitness participates in the government eVerify program.