Service Associate - Night

EōS Fitness; Redlands (CA); Presencial; USD 24 659 - 26 863; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free membership for you and one family member

Discounted personal training

Daily pay offered

Resumo da oferta

EōS Fitness in Marigold, California is seeking a Front Desk Associate to provide excellent service to members and guests. The role involves greeting members, addressing inquiries, processing payments, and maintaining a clean and organized front desk area.

Candidates should have prior customer service experience, interpersonal skills, and a capacity to work overnight shifts. Enjoy perks like free membership for you and a family member, competitive pay, and additional benefits.

Qualificações

• Previous experience in customer service or front desk role is required.
• Ability to work overnight hours – 10 pm to 6 am.
• CPR certification required within 30 days of hire.

Responsabilidades

• Greet members and guests with a friendly and professional attitude.
• Provide information about gym services and membership options.
• Monitor and manage inventory levels for beverages and retail items.

Conhecimentos

Customer service experience

Interpersonal skills

Multi-tasking

Organizational skills

Problem-solving skills

Ferramentas

MS Office

Gym management software

Descrição da oferta de emprego

EōS Fitness is bold, upbeat, and motivating. Our core purpose is to create loyal, lifelong fans and exercise practitioners while embodying our values: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, and Fight Hard To Win.

Position Purpose

Be a great host, serve as the members’ best source of information, and create a fun atmosphere for members, guests, and staff.

Responsibilities

• Greet members and guests with a friendly and professional attitude
• Provide information about gym services, programs, and membership options
• Address member inquiries, concerns, and complaints promptly and professionally
• Check‑in members and guests using the gym’s management system
• Oversee and manage check‑in alerts and notifications
• Ensure the front desk area is clean, organized, and stocked with necessary supplies
• Process payments for memberships, classes, and retail items
• Follow safety protocols and procedures to ensure the well‑being of all gym members and staff
• Monitor and manage inventory levels for coolers, beverages, and bar items, and track sales performance
• Complete gym walks to rack weights, pick up trash, and complete bathroom and locker room checks

Qualifications

• Previous experience in customer service or front desk role
• Experience or strong interest in the fitness industry is a plus
• Excellent interpersonal skills with a customer‑focused attitude
• Ability to multitask and handle a fast‑paced environment
• Proficiency in MS Office and familiarity with gym management software
• Strong organizational and problem‑solving skills
• Must be able to work overnight hours – 10 pm to 6 am (may vary on business needs)
• Embraces our Core Values

Requirements

• CPR certification required within 30 days of hire
• Must attend all mandatory company trainings within 30 days of employment
• Follow all current company policies and standard operating procedures, which may change over time
• Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
• Ability to bend routinely and repeatedly to lift more than 40 lbs
• Ability to access and operate company computer systems to prepare documents, enter data, and read reports from a database or email system

$17.90 – $19.50 USD

Benefits and Perks

• Highly energetic and collaborative team
• Management team that cares about your professional development
• Free membership for you and one family member
• Discounted personal training and merchandise, including supplements
• Employee referral program
• Daily pay offered – access your funds before payday
• Competitive pay plus vacation, holiday, and sick pay*
• Group health, dental, vision, supplemental life, and employee assistance program offered*
• 401(k) with company matching*
• Personal education growth options with Sophia Learning

* Based on eligibility of tenure and full‑time vs. part‑time employment

Equal Opportunity Employer

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.