Service Associate - Night

EōS Fitness; Dobson (NC); On-site; USD 22,730 - 24,108; Part time

Benefits offered by this job

Free membership for you and one family member

Discounted personal training

Daily pay access

Job summary

EōS Fitness in Dobson, NC, is seeking a motivated host to create a vibrant atmosphere for members and guests. You'll be the first point of contact, providing essential information about services and handling inquiries with professionalism.

The ideal candidate has customer service experience, excellent interpersonal skills, and the ability to multitask in a fast-paced gym environment. The position requires overnight availability and CPR certification within 30 days of hire.

Perks include free membership and competitive pay.

Qualifications

• Previous experience in customer service or a front-desk role.
• Must be able to work overnight hours – 10 pm to 6 am.
• CPR certification required within 30 days of hire.

Responsibilities

• Greet members and guests with a friendly attitude.
• Provide information about gym services and programs.
• Process payments for memberships and classes.

Skills

Customer service experience

Interpersonal skills

Multitasking

Organizational skills

Problem-solving skills

Knowledge of fitness industry

Tools

MS Office

Gym management software

Job description

Company Culture

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. Our Core Purpose is to create loyal, lifelong fans and exercise practitioners.

Core Values

• Take Personal Responsibility
• Be Optimistic & Have Fun
• Learn & Grow
• Be a Team Player
• Fight Hard To Win

Core Purpose

To create loyal, lifelong fans and exercise practitioners.

Position Purpose

Be a great host, the members’ best source of information and create a fun atmosphere for members, guests, and staff.

Responsibilities

• Greet members and guests with a friendly and professional attitude.
• Provide information about gym services, programs, and membership options.
• Address member inquiries, concerns, and complaints promptly and professionally.
• Check‑in members and guests using the gym’s management system.
• Oversee and manage check-in alerts and notifications.
• Ensure the front desk area is clean, organized, and stocked with necessary supplies.
• Process payments for memberships, classes, and retail items.
• Follow safety protocols and procedures to ensure the well‑being of all gym members and staff.
• Monitor and manage inventory levels for coolers, beverages, and bar items, and track sales performance.
• Complete gym walks to rack weights, pick up trash, and check bathroom and locker rooms.

Qualifications

• Previous experience in customer service or a front‑desk role.
• Experience or strong interest in the fitness industry is a plus.
• Excellent interpersonal skills with a customer‑focused attitude.
• Ability to multitask and handle a fast‑paced environment.
• Proficiency in MS Office and familiarity with gym management software.
• Strong organizational and problem‑solving skills.
• Must be able to work overnight hours – 10 pm to 6 am, which may vary on business needs.
• Someone who embraces our Core Values.

Requirements

• CPR certification required within 30 days of hire.
• Must attend all mandatory company trainings within 30 days of employment.
• Follow all current company policies and standard operating procedures, which may be updated or changed over time.
• Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public.
• Ability to bend routinely and repetitively to lift more than 40 lbs.
• Ability to access and operate company computer systems to prepare documents, enter data, and read reports from databases or email systems.

Hourly Pay Range

$16.50—$17.50 USD

Benefits And Perks

• A highly energetic and collaborative team.
• A management team that cares about your professional development.
• Free membership for you and one family member.
• Discounted personal training and merchandise, including supplements.
• Employee referral program.
• Daily pay – access your funds before payday.
• Competitive pay plus vacation, holiday, and sick pay.
• Group health, dental, vision, supplemental life, and employee assistance program.
• 401(k) with company matching.
• Personal education growth options with Sophia Learning.
• Benefits based on eligibility of tenure and full‑time vs. part‑time employment.

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.

EōS Fitness participates in the government eVerify program.