Service Associate - Night

Eosfitness; Springville (UT); On-site; USD 14,774 - 21,042; Part time

Benefits offered by this job

Free membership for you and one family member

Discounted personal training

Competitive pay with vacation and sick pay

401(k) + company matching

Job summary

EōS Fitness is seeking an Overnight Service Associate in Springville, Utah to ensure a welcoming and professional experience for all members and guests. In this role, you'll focus on greeting patrons, managing check-ins, and maintaining a clean front desk area while embracing the company’s Core Values.

This position requires prior customer service experience, excellent interpersonal skills, and a commitment to providing great service during overnight hours.

Qualifications

• Previous experience in customer service or front desk role.
• Experience or strong interest in the fitness industry is a plus.
• Ability to work overnight hours.

Responsibilities

• Greet members and guests with a friendly and professional attitude.
• Provide information about gym services and membership options.
• Check-in members and guests using the gym’s management system.

Skills

Customer service experience

Interpersonal skills

Multitasking ability

Proficiency in MS Office

Organizational skills

Tools

Gym management software

Job description

EōS Fitness is bold, upbeat, and motivating. Their Core Purpose is to create loyal, lifelong fans and exercise practitioners. The role is an Overnight Service Associate who reports to the Operations Manager and is responsible for a welcoming, professional experience for all members, guests, and staff.

Position Purpose

Be a great host, the members' best source of information, and create a fun atmosphere for members, guests, and staff.

Responsibilities

• Greet members and guests with a friendly and professional attitude
• Provide information about gym services, programs, and membership options
• Address member inquiries, concerns, and complaints promptly and professionally
• Check-in members and guests using the gym’s management system
• Oversee and manage check-in alerts and notifications
• Ensure the front desk area is clean, organized, and stocked with necessary supplies
• Process payments for memberships, classes, and retail items
• Follow safety protocols and procedures to ensure the well‑being of all gym members and staff
• Monitor and manage inventory levels for coolers, beverages, and bar items, and track sales performance
• Complete gym walks to rack weights, pick up trash, and conduct bathroom and locker room checks

Qualifications

• Previous experience in customer service or front desk role
• Experience or strong interest in the fitness industry is a plus
• Excellent interpersonal skills with a customer‑focused attitude
• Ability to multitask and handle a fast‑paced environment
• Proficiency in MS Office and familiarity with gym management software
• Strong organizational and problem‑solving skills
• Must be able to work overnight hours – 10 pm – 6 am (may vary on business needs)
• Embraces the company’s Core Values

Requirements

• CPR certification required within 30 days of hire
• Must attend all mandatory company trainings within 30 days of employment
• Follow all current company policies and standard operating procedures, which may be updated or changed over time
• Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
• Ability to bend routinely and repetitively to lift more than 40 lbs
• Ability to access and operate company computer systems to prepare documents, enter data, and read reports from a database or email system

Eligible for Additional Compensation Inclusive Of

• Tenure Pay

Hourly Pay Range

$13 – $13 USD

Benefits and Perks

• Highly energetic and collaborative team
• Management team that cares about your professional development
• Free membership for you and one family member
• Discounted personal training and merchandise, including supplements
• Employee referral program
• Daily pay offered – access your funds before payday
• Competitive pay plus vacation, holiday, and sick pay*
• Group health, dental, vision, supplemental life, and employee assistant program are offered!*^*
• 401(k) + company matching!*^*
• Personal education growth options with Sophia Learning

*Based on eligibility of tenure and full‑time vs. part‑time employment.

Equal Opportunity Employer

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.

To view more information on our CCPA policy, click here.

EEO is The Law – click here for more information.

Equal Opportunity Employer – Minorities/Women/Protected Veterans/Disabled.

EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at [e-mail] or by calling 949.309.4182. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.