Service Associate - Night

EōS Fitness

Murray (UT)

On-site

USD 20,664 - 27,552

Part time

14 days+

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Benefits offered by this job

Free membership for you and a family member

Discounted Personal Training and merchandise

Competitive pay plus vacation, holiday, and sick pay

401(k) + Company matching

Employee referral program

Daily Pay offered

Job summary

A leading fitness company is seeking an Overnight Service Associate in Murray, Utah. This part-time role focuses on providing exceptional customer service, including greeting members, processing payments, and ensuring a welcoming environment. Candidates should have strong interpersonal skills and a customer-focused attitude, with the ability to work overnight shifts. Join a dynamic team that values personal responsibility and growth while making a positive impact on members' fitness journeys.

Qualifications

Previous experience in customer service or front desk role.
Excellent interpersonal skills with a customer-focused attitude.
Ability to work overnight hours, 10pm – 6am.

Responsibilities

Greet members and guests with a friendly and professional attitude.
Provide information about gym services, programs, and membership options.
Process payments for memberships and classes.

Skills

Customer service experience

Interpersonal skills

Ability to multitask

Problem-solving skills

Proficiency in MS Office

Tools

Gym management software

Job description

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.

Our Overnight Service Associate reports directly to the Operations Manager and is responsible for providing a welcoming, professional, and helpful experience to all members. Beyond greeting and directing members, guests, and staff upon entry, they serve as representatives of our gym's commitment to exceptional service. The Overnight Service Associate will handle member inquiries and requests, offering knowledgeable assistance, and ensuring every individual feels valued and supported in their fitness journey. While these responsibilities encompass a broad spectrum, our Overnight Associate remains flexible and adaptive to the evolving needs of our gym, with duties subject to change under the discretion of management.

Position Purpose: Be a great host, the member’s best source of information and create a fun atmosphere for members, guests and staff.

Core Purpose: To create loyal, lifelong fans and exercise practitioners.

Responsibilities

Greet members and guests with a friendly and professional attitude
Provide information about gym services, programs, and membership options.
Address member inquiries, concerns, and complaints promptly and professionally.
Check-in members and guests using the gym’s management system.
Oversee and manage check-in alerts and notifications.
Ensure the front desk area is clean, organized, and stocked with necessary supplies.
Process payments for memberships, classes, and retail items.
Follow safety protocols and procedures to ensure the well-being of all gym members and staff.
Monitor and manage inventory levels for coolers, beverages, and bar items, as well as track sales performance.
Complete gym walks to rack weights, pick up trash, and complete bathroom and locker room checks.

Qualifications

Previous experience in customer service or front desk role.
Experience or strong interest in the fitness industry is a plus.
Excellent interpersonal skills with a customer‑focused attitude.
Ability to multitask and handle a fast‑paced environment.
Proficiency in MS Office and familiarity with gym management software.
Strong organizational and problem‑solving skills.
Must be able to work overnight hours – 10pm – 6am but may vary on business needs.
And, of course, someone who embraces our Core Values!

Requirements

CPR certification required within 30 days of hire.
Must attend all mandatory company trainings within 30 days of employment.
Follow all current company policies and standard operating procedures, which may be updated or changed over time.
Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public.
Ability to bend routinely and repetitively to lift more than 40 lbs.
Ability to access and operate company computer systems in order to prepare documents, enter data, and read reports from database or email system.

Eligible For Additional Compensation Inclusive Of

Tenure Pay

Benefits And Perks

A highly energetic and collaborative team.
A management team that cares about your professional development.
Free membership for you and plus one family member.
Discounted Personal Training, and merchandise – including supplements.
Employee referral program.
Daily Pay offered – access your funds before payday.
Competitive pay plus vacation, holiday, and sick pay.
Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered.
401(k) + Company matching.
Personal education growth options with Sophia Learning.
Based on eligibility of tenure and full‑time vs. part‑time employment.

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.

To view more information on our CCPA policy, click HERE.

EEO is The Law - click here for more information.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.

EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at 949.309.4182.

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