Service Associate - New York City - Sustainability Solutions

Stryker Corporation; New York (NY); On-site; Confidential; Full time

Job summary

Stryker Corporation is seeking a Service Associate in New York City to collect single-use devices at hospitals. This role involves engaging with healthcare staff and building customer relationships to enhance service efficiency and education around product usage.

The ideal candidate will have a high school diploma or GED, a valid driver's license, and the ability to communicate effectively. The position requires a focus on teamwork and organizational compliance.

Qualifications

• Valid and unrestricted driver’s license and appropriate insurance.
• Ability to collect devices in various hospital areas.
• Medium work: Lift up to 60 pounds and have near visual acuity.

Responsibilities

• Collect single-use devices at hospitals.
• Engage with hospital staff and provide optimal customer service.
• Build relationships and increase collection efficiency.

Skills

Customer orientation

Relationship building

Communication skills

Computer proficiency (Word, Excel, Outlook)

Education

High school degree or GED

Job description

## Service Associate - New York City - Sustainability SolutionsApplylocations: New York, New York: Brooklyn, New Yorktime type: Full timeposted on: Posted 2 Days Agojob requisition id: R564280Work Flexibility: Field-based**Who we want**Customer oriented representatives. A person who has an eye for impressing our customers and building strong relationships. Competitive Spirit. Team players who are looking to launch a career with Stryker, understanding that a Service Associates role offers ground-floor experience of our business. Challengers. People who continually seek improvement for the business and their customers. Teammates. Partners who listen to ideas, share thoughts and work together to move the business forward. Collaborative networkers. Relationship-savvy people who intentionally make connections with both internal partners and external contacts. Self-directed initiators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.**What you will do**As a Service Associate, your primary responsibility will be collecting single use devices at hospitals within your designated territory. You will be collecting and visiting all areas of the hospital, including but not limited to, operating rooms, patient floors and patient rooms and Electrophysiology and Cath labs. You will also engage with hospital staff, OR personnel, Supply Chain, EVS, Sales Reps, O.R. Management, facility champions, Hospital Administration, and other Stryker employees, stakeholders and partners to provide optimal customer service on training and education around Stryker Sustainability Solution’s bins and what devices can be collected.You will partner with your supervisor and sales representatives in your assigned territory and focus on building relationships with the customers and increasing the collections of single use devices for our customers. Being an active participant of a positive culture and a respectful workplace through weekly huddles, annual in-person team meetings and administrative communication. Adheres to all policies and procedures put forth in the sales code of conduct and Stryker Employee Handbook.Primary role responsibilities will be field based within hospitals building relationships with customers and performing educational in-servicing, along with administrative expectations that require receipt growth reporting and collection tracking.**What you need*** Valid and unrestricted driver’s license and appropriate insurance to travel by car as required.* Highschool degree or GED.* Use of your personal vehicle (drive 80-100 miles/day depending on territory).* Ability to obtain and maintain needed credentials at all hospitals within assigned territory* Must be able to effectively use computer programs ( e.g. Word, Excel, Outlook, Power BI and Power Point).**PHYSICAL REQUIREMENTS*** Medium work: Exerting up to 60 pounds of force daily, and/or up to 20 pounds of force constantly to move objects. *(Pushing and/or pulling up to 60 pounds of force constantly, and ability to lift up to 40 pounds)** Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity.* Must be able to communicate effectively through presentation skills, email and phone* Must be able to use common office equipment (e.g. PC, Microsoft office, smart phone, etc.).* $25.90 - $35.04 USD HourlyTravel Percentage: NoneStryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.