Service Associate I – Banking & Customer Solutions

Stock Yards Bank & Trust; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) match

ESOP

Medical insurance

Vision insurance

Life/AD&D insurance

Disability insurance

Flexible Spending Accounts

Flexible Savings Accounts

Health Savings Accounts

Job summary

Stock Yards Bank & Trust in Indianapolis, IN is seeking a Service Associate I to handle face-to-face customer banking transactions, cross-sell bank products, and provide exceptional customer service. The role requires a high school diploma or GED and cash handling experience, with opportunities to engage customers and support operations.

The position supports regulatory compliance, teamwork, and a customer-first mindset.

Qualifications

• High School Diploma or GED Equival ent.
• Customer contact and cash handling experience.
• Good written and verbal communication skills.
• Professional appearance and demeanor.
• Ability to work well with others.

Responsibilities

• Exemplify our 212 commitment to service
• Process deposits, withdrawals, cash checks and balance a cash drawer
• Cash checks following SYB check cashing policy
• Sell official checks
• Process and balance teller work through image capture
• Consultative selling – engaging customers and prospects to uncover needs and offer solutions
• Assist with beginning, end of day and other operational duties as needed
• Participate in weekly team meetings

Skills

Written communication

Verbal communication

Professional appearance

Teamwork

Education

High School Diploma or GED

Job description

Stock Yards Bank & Trust in Indianapolis, IN is seeking a Service Associate I to handle face-to-face customer banking transactions, cross-sell bank products, and provide exceptional customer service. The role requires a high school diploma or GED and cash handling experience, with opportunities to engage customers and support operations.

The position supports regulatory compliance, teamwork, and a customer-first mindset.