Service Associate

Dormont Manufacturing Co; Avondale (AZ); On-site; USD 21,352 - 22,730; Part time

Benefits offered by this job

Free gym membership for you and one family member

Discounted personal training and merchandise

Management cares about professional development

Daily pay offered

Job summary

EōS Fitness in Avondale, Arizona is seeking a Front Desk Associate to be the face of the gym, providing top-notch service to members and guests. You'll ensure that the front desk is welcoming and organized, while providing information about gym services and processing payments.

The ideal candidate has customer service experience and a strong interest in fitness. Responsibilities include greeting members, checking them in, addressing inquiries, and maintaining a clean front desk area.

Competitive pay, benefits, and a fun, energetic work environment await!

Qualifications

• Previous experience in customer service or a front desk role.
• Flexibility to work evenings, weekends, and holidays as required.
• CPR certification required within 30 days of hire.

Responsibilities

• Greet members and guests with a friendly attitude.
• Provide information about gym services and membership options.
• Check-in members using the gym's management system.
• Ensure the front desk area is clean and organized.

Skills

Customer service experience

Interpersonal skills

Multitasking

MS Office proficiency

Organizational skills

Tools

Gym management software

Job description

EōS Fitness is bold, upbeat, and motivating. Our core purpose is to create loyal, lifelong fans and exercise practitioners.

Position Purpose

Be a great host and the members’ best source of information while creating a fun atmosphere for members, guests, and staff.

Responsibilities

• Greet members and guests with a friendly and professional attitude
• Provide information about gym services, programs, and membership options
• Address member inquiries, concerns, and complaints promptly and professionally
• Check‑in members and guests using the gym’s management system
• Oversee and manage check‑in alerts and notifications
• Ensure the front desk area is clean, organized, and stocked with necessary supplies
• Process payments for memberships, classes, and retail items
• Follow safety protocols and procedures to ensure the well‑being of all gym members and staff
• Monitor and manage inventory levels for coolers, beverages, and bar items, and track sales performance
• Support a clean and well‑maintained facility by conducting gym walks, picking up trash, restocking supplies, and completing locker room and bathroom checks

Qualifications

• Previous experience in customer service or a front desk role
• Experience or strong interest in the fitness industry is a plus
• Excellent interpersonal skills with a customer‑focused attitude
• Ability to multitask and handle a fast‑paced environment
• Proficiency in MS Office and familiarity with gym management software
• Strong organizational and problem‑solving skills
• Flexibility to work evenings, weekends, and holidays as required
• A complementary embodiment of our Core Values

Requirements

• CPR certification required within 30 days of hire
• Must attend all mandatory company trainings within 30 days of employment
• Follow all current company policies and standard operating procedures, which may be updated or changed over time
• Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
• Ability to bend routinely and repetitively to lift more than 40 lbs
• Ability to access and operate company computer systems to prepare documents, enter data, and read reports from a database or email system

Hourly Pay Range

$15.50 - $16.50 USD

Benefits and Perks

• Highly energetic and collaborative team environment
• Management team that cares about your professional development
• Free membership for you and one family member
• Discounted personal training and merchandise (including supplements)
• Employee referral program
• Daily pay offered – access your funds before payday
• Competitive pay plus vacation, holiday, and sick pay*
• Group health, dental, vision, supplemental life, and employee assistance program are offered*
• 401(k) with company matching*
• Personal education growth options with Sophia Learning

*Based on eligibility of tenure and full‑time vs. part‑time employment.

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.