Service Associate

EōS Fitness; Dallas (TX); On-site; USD 13,776 - 15,153; Part time

Benefits offered by this job

Free membership for employee and family member

Discounted personal training

Daily pay offered

Health, dental, and vision benefits

401(k) with company matching

Job summary

EōS Fitness in Dallas, Texas is seeking a Front Desk Associate to create a welcoming atmosphere for members and guests. Responsibilities include greeting visitors, providing information about services, and addressing member inquiries. Ideal candidates will have previous customer service experience and a strong interest in fitness.

This position offers flexible hours, with a starting pay range of $10 - $11 per hour, plus a vibrant team environment and various benefits such as free membership and health coverage.

Qualifications

• Previous experience in customer service or front-desk role.
• Strong interest in the fitness industry.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Greet members and guests with a friendly attitude.
• Provide information about gym services and membership options.
• Address member inquiries and complaints promptly.

Skills

Customer service experience

Interpersonal skills

Multitasking

Problem-solving skills

Proficiency in MS Office

Tools

Gym management software

Job description

Company Overview

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on.

Core Purpose

To create loyal, lifelong fans and exercise practitioners.

Position Purpose

Be a great host, the members' best source of information and create a fun atmosphere for members, guests and staff.

Responsibilities

• Greet members and guests with a friendly and professional attitude
• Provide information about gym services, programs, and membership options
• Address member inquiries, concerns, and complaints promptly and professionally
• Check‑in members and guests using the gym’s management system
• Oversee and manage check‑in alerts and notifications
• Ensure the front desk area is clean, organized, and stocked with necessary supplies
• Process payments for memberships, classes, and retail items
• Follow safety protocols and procedures to ensure the well‑being of all gym members and staff
• Monitor and manage inventory levels for coolers, beverages, and bar items, as well as track sales performance
• Support a clean and well‑maintained facility by conducting gym walks, picking up trash, restocking supplies, and completing locker room and bathroom checks

Qualifications

• Previous experience in customer service or front‑desk role
• Experience or strong interest in the fitness industry is a plus
• Excellent interpersonal skills with a customer‑focused attitude
• Ability to multitask and handle a fast‑paced environment
• Proficiency in MS Office and familiarity with gym management software
• Strong organizational and problem‑solving skills
• Flexibility to work evenings, weekends, and holidays as required
• Someone who embraces our Core Values

Requirements

• CPR certification required within 30 days of hire
• Must attend all mandatory company trainings within 30 days of employment
• Follow all current company policies and standard operating procedures, which may be updated or changed over time
• Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
• Ability to bend routinely and repetitively to lift more than 40 lbs
• Ability to access and operate company computer systems to prepare documents, enter data, and read reports from a database or email system

Compensation

Hourly Pay Range: $10 - $11 USD

Benefits and Perks

• A highly energetic and collaborative team
• A management team that cares about your professional development
• Free membership for you and plus one family member
• Discounted personal training and merchandise – including supplements
• Employee referral program
• Daily pay offered – access your funds before payday
• Competitive pay plus vacation, holiday, and sick pay
• Group health, dental, vision, supplemental life, and employee assistance program
• 401(k) with company matching
• Personal education growth options with Sophia Learning

* Based on eligibility of tenure and full‑time vs. part‑time employment.

Equal Opportunity Employer

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.