Service Assistant — Fast-Paced Pizzeria Hospitality

URBN Urban Outfitters, Inc.; Pennsylvania; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Time Off (PTO)

401(k) retirement plans

Employee meal benefits

Employee discounts across URBN brands

Job summary

Pizzeria Vetri, part of URBN Urban Outfitters, Inc., seeks a Service Assistant to ensure guests receive accurate food delivery and a welcoming dining experience. You will support FOH and BOH teams, maintain clean dining spaces, and assist during busy periods with a positive, team-oriented attitude.

The role emphasizes quick, accurate service, allergy awareness, and a polished environment. Flexible availability including nights and weekends is required for this fast-paced hospitality setting.

Qualifications

• Restaurant experience preferred but not required; strong work ethic and willingness to learn are essential.
• Ability to multitask, stay calm, and move quickly.
• Strong communication skills and a positive, team-oriented mindset.
• Flexible availability, including evenings, weekends, and select holidays.
• Must be able to stand, walk, lift up to 50 lbs, and work in a fast-paced environment.

Responsibilities

• Deliver pizzas, salads, and beverages with accurate, friendly introductions.
• Serve as the final quality check for all dishes—confirm modifications, allergies, and accuracy before running food.
• Monitor dining room flow, support servers, offer refills, and anticipate guest needs.
• Clear, wipe, and reset tables promptly; maintain a polished, welcoming environment.
• Master table and seat numbers, ticket reading, and menu knowledge
• Organize tickets by time and run food as it hits the pass to ensure timely service
• Follow strict allergy protocols and communicate clearly with BOH and FOH teams
• Pack and label to-go orders accurately; manage delivery tablets
• Assist servers and managers during rush periods and complete opening/closing sidework

Skills

Multitask

Communication

Teamwork

Flexible hours

Stamina

Job description

Pizzeria Vetri, part of URBN Urban Outfitters, Inc., seeks a Service Assistant to ensure guests receive accurate food delivery and a welcoming dining experience. You will support FOH and BOH teams, maintain clean dining spaces, and assist during busy periods with a positive, team-oriented attitude.

The role emphasizes quick, accurate service, allergy awareness, and a polished environment. Flexible availability including nights and weekends is required for this fast-paced hospitality setting.