Service Assistant - Farmhouse Restaurant

Fair Oaks Farms; Fair Oaks (IN); On-site; USD 7,671 - 10,926; Part time

Job summary

Fair Oaks Farms is seeking a Service Assistant to support servers and guests, helping prep the dining room, assist with beverages, and ensure a smooth dining experience for every guest.

The role emphasizes teamwork, reliability, and excellent communication. A friendly, patient demeanor and willingness to learn are essential; candidates must have flexible hours, including weekends. Compensation starts at $6.75 per hour plus tips, with a part-time schedule typical for this position.

Qualifications

• Strong communication skills and attentive listening are essential for guest satisfaction.
• Honesty, reliability, and dependability are required in a fast-paced dining setting.
• Customer service mindset with a friendly, professional demeanor.
• Long hours on your feet; ability to lift up to 30 pounds and stay energized.
• Flexible hours including weekends to meet guest needs.
• Team player mindset; collaborate with servers, hosts, and kitchen staff.

Responsibilities

• Prepares the Dining Room for service before opening according to guidelines.
• Assists servers with beverages, bread, and other tasks as needed.
• Clears and resets tables, replaces items for next course.
• Returns dirty dishware and linens to the dishwashing area as required.
• Maintains a clean dining area including floors and surfaces.
• Communicates guest requests to service staff.
• Delivers food to tables and assists servers to ensure timely service.
• Performs side work in front and back of house as scheduled.
• Completes all other duties as assigned.

Skills

Communication skills

Honesty

Customer service

Stamina

Availability

Teamwork

Cleanliness

Willingness to Learn

Job description

Job Description Summary

The Service Assistant assists servers and guests as needed to optimize the guest’s dining experience.

Compensation

$6.75 / hr + tips

Duties and Responsibilities

• Prepares the Dining Room for service before opening according to Farmhouse guidelines and procedures.
• Assists servers with beverage refills, bread and butter, and other tasks as needed.
• Removes dishes, silverware, glassware and all other items when guests are finished using them. Replaces items as needed for next course.
• Returns dirty dishware, glassware, utensils and linen to the dishwashing area; sorts items accordingly, placing them in the prescribed area for proper disposition.
• Resets vacated tables according to the procedures.
• Maintains a clean Dining Room, including floors, windows, and surface areas.
• Communicates to the service staff any requests or needs of the guest.
• Delivers food to the correct table and pivot point position numbers. Assists the server as necessary to ensure that the guest is served immediately ("Hot Food Hot, Cold Food Cold"). Assists the server as needed to optimize the guest's dining experience.
• Completes all side work in the front and/or back of the house as assigned and scheduled by the members of the management team.
• Performs all other duties as assigned.

Position Requirements

• Communication Skills: Communication is key to Restaurant Service positions. You will need great listening and speaking skills to create a great dining experience for customers.
• Honesty, reliability, responsibility, and dependability.
• Customer Service: A dissatisfied customer is not going coming back!!! A friendly, relaxing demeanor, courtesy, and quick service will help you get repeat customers.
• Stamina: Long, busy days on your feet are the trademark of a Restaurant Service position. Standing for extended periods of time up to 8 hours. Lift up to 30 pounds. Bend, stretch, twist, push, pull or carry.
• Availability: Must have flexible hours, open availability, and work weekends.
• Teamwork: You are part of a team. You will be working with other Servers, Server Assistants, Bartenders, Hosts, and Kitchen staff to make a great dining experience. Being a team player is essential.
• Cleanliness: Being clean and neat when serving food and drinks will help create a great first impression to your customers.
• Willingness to Learn: Enhancing a guest’s experience requires in-depth knowledge of Food, Wine, Beer and Spirits. Once that knowledge is acquired, you must use it!