Service Assistant

Tin Lizzie Indianapolis One, LLC; Town of Avon (NY); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Tin Lizzie Indianapolis One, LLC is seeking a Service Assistant to ensure an enjoyable dining experience. You will assist servers with food running, table clearing, and guest service while following health and safety standards.

The role emphasizes teamwork, reliability, and strong communication. Candidates should be able to stand for long periods, lift up to 50 pounds, and meet basic computer literacy requirements.

Qualifications

• Knowledge of basic restaurant hospitality and service mindset.
• Read, write and speak English clearly.
• Must be able to lift 50 lb and stand for long periods.
• Must have reliable transportation and basic computer skills.
• Must have valid food safety certification if required by state law.

Responsibilities

• This position requires attendance as scheduled and policy compliance.
• Punch in and report to a manager on time in full uniform.
• Set up dining room and handle side work and closing duties.
• Assist servers with guest service and product knowledge.
• Serve guests according to service standards and assist with table cleanup.
• Process payments and operate POS efficiently.
• Maintain restaurant safety and sanitation.
• Attend employee meetings and contribute improvement ideas.
• Keep a clean, professional appearance at all times.

Skills

Hospitality knowledge

Stamina 10 hours

Lift 50 pounds

English literacy

Reliable transportation

Basic computer use

Food safety certification

Job description

Service Assistant Job Description
Reports to: General Manager/Department Manager

Job Summary:
Our mission is to provide an innovative and entertaining dining experience which will compel our guests to become raving fans and create brand loyalty. Join us as a guest, leave as a friend. The Service Assistant ensures that our Guests have an enjoyable dining experience by providing quality customer service. Service Assistants work in the dining room maintaining and enhancing the quality of our customer service. The primary focus is assisting the Servers with food running, table clearing, and guest service. You will work in close collaboration with colleagues and follow established health and food safety standards.

Minimum Qualifications

• Knowledge of basic restaurant hospitality and fully engaged, service minded attitude


• Able to stand for 10 hours


• Able to lift at least 50 pounds


• Good hearing for safety and accurate communication (with or without accommodation)


• Must be able to read, write and speak in English


• Must have reliable transportation


• Basic computer usage skills


• Must possess valid food safety certification or any other food/alcohol certification if required by state law


• Compliance with our dress and appearance policy including black slip resistant shoes

Responsibilities and Duties

• This position requires attendance as scheduled and policy and procedure compliance.


• Punch in, sign in, and report to the General Manager/Department Manager on time and in full uniform for each shift. Obtain Manager's approval prior to punching out.


• Perform dining room set-up, running side work and closing duties.


• Sell to guests by communicating with extensive product knowledge.


• Serve guests according to service standards.


• Participate in table and dining room clean up.


• Compute guest checks and operates the POS efficiently and process payments.


• Report 100% of tips for each shift.


• Maintain restaurant safety and sanitation.


• Attend all employee meetings and share suggestions for improvement.


• Keep a clean and professional appearance at all times.


• Must pass general information and departmental tests with a grade of 90% or higher.


• Perform job functions with accordance to performance standards.


• Is aware of, and abides by all liquor service laws.


• Does not over serve Guests or serve underage Guests.


• Perform other related duties as assigned by the General Manager/Department Manager.


• Work with "team work" always in mind.

SUPERVISORY RESPONSIBILITIES
This position does not include any supervisory responsibilities.

Note: The job description reflects the assignment of the essential functions of the current position, but does not prescribe or restrict tasks that may be assigned. The essential functions are specified, but are subject to change at any time for various reasons, including management discretion.