Service Assistant

Upward Projects; Phoenix (AZ); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Meal discounts

Weekly pay

Paid sick time

401K with company match

Sommelier reimbursement

Flexible spending

Medical, dental, vision

Teladoc access

Thanksgiving and Christmas off

Additional benefits

Job summary

Postino WineCafe, part of Upward Projects, is hiring a Service Assistant in Phoenix to support servers and maintain a welcoming dining experience.

You’ll work flexible hours, including weekdays and holidays, with competitive weekly pay and opportunities to grow within a hospitality-focused team.

State Food Handler and Responsible Alcohol Service certifications are required; prior hospitality experience is a plus.

Qualifications

• State Food Handler’s Certification is required.
• Responsible Alcohol Service Certification is required.
• Full-time (30 hours or more) or part-time with a flexible schedule, including weekdays, weekends and holidays.
• Hospitality mindset, team player and strong guest-service orientation.

Responsibilities

• Support and assist servers to deliver excellent guest service.
• Maintain cleanliness and organization of guest tables and surrounding areas.

Skills

Service excellence

Attention to detail

Team support

Brand ambassador

Positive attitude

Calm under pressure

Urgency and efficiency

Creative problem solving

Job description

Description

WHO WE ARE

We are a restaurant group that thrives on creating authentic and inspiring experiences for the communities we serve. Through the contributions of countless incredible people, past and present, we’re headed to the moon with a simple mission — to make people feel good. While no one on the team is quite like the other, it’s our common values that keep us united.

• Be Authentic and Humble
• Act with Integrity
• Bring Good Energy
• Get Extraordinary Results
• Achieve as a Team
• Inspire with Hospitality

ABOUT THE ROLE

As a Service Assistant your responsibility is to support and assist servers, deliver service to guests by continuously maintaining cleanliness and organization of guest tables and surrounding areas.

TO BE SUCCESSFUL YOU MUST

• Have an unparalleled love, passion, and commitment to making others feel good
• Have an eye for details and upholding standards
• Support, serve, and uplift your teammates
• Be an enthusiastic brand ambassador
• Love spreading positive vibes
• Be calm under pressure
• Operate with a sense of urgency
• Look for creative solutions and approaches

WHY YOU’LL LOVE BEING A SERVICE ASSISTANT AT POSTINO

Postino WineCafe has a rich culture of delivering the best hospitality experience in the restaurant industry. We are a growing brand with unlimited career advancement who will support your journey with exceptional beverage and culinary development. The working relationships you build today will be deep, meaningful, and long lasting. Lastly, we believe you should have a voice and be recognized and rewarded for your contributions.

YOUR BENEFITS

• Meal Discounts & Perks
• Competitive Wages Paid Weekly
• Earned paid sick time
• 401K with company match
• Pursue Level 1, 2 Sommelier reimbursed upon completion
• Flexible Spending & Dependent Care
• Access to Medical, Dental, Vision when eligible
• Access to Teladoc services for all team members after 30 days eligibility
• Thanksgiving and Christmas off
• Additional Benefits Available

Requirements

• Full time (30 hours or more) or part time position (30 hours or less) that requires a flexible schedule, often working weekdays, weekends, and holidays. Normal shifts include as early as 7 a.m. and as late as 2 a.m. and can fluctuate often
• State Food Handler’s Certification is required
• Responsible Alcohol Service Certification is required