Service Assistant

Ford's Garage; Tampa (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Daily pay

Open door policy

Employee discounts

Medical insurance for full-time

Job summary

Ford's Garage is seeking a Service Assistant (Vibe Setter) to greet guests, support servers, and elevate the overall dining experience. You will be the face of the brand, delivering friendly service and helping maintain product knowledge across food, beverages, and promos.

The role emphasizes teamwork, safety, and ongoing training to grow with the company and contribute to a fun, high-energy environment.

Qualifications

• Must have or obtain a valid food safety certification or state-required food/alcohol certification.
• Able to stand for 10 hours and lift at least 50 pounds.
• Good hearing for safety and accurate communication.
• Must be able to read, write and speak in English.
• Must have reliable transportation.

Responsibilities

• Support service team to ensure guests receive great experiences.
• Provide guests with high service standards to generate new and repeat business and avoid complaints.
• Promote products with knowledge on food, beverage and promotional menus.
• Ensure dining room is set up safely and maintains sanitation standards.
• Abide by liquor service laws and avoid overserving or serving underage guests.
• Complete and pass training courses and continue education through modules.

Skills

Food safety

English proficiency

Physical stamina

Teamwork

Reliable transportation

Job description

Ready to quit your day job and jump into the restaurant industry with us? We're not your average restaurant, and we don't want your average Service Assistant, better known as a Vibe Setter. Are you ready to have fun while building your career? We don’t believe in the dull and mundane… in fact, we adamantly reject it!

As a part of our badass team (yep we said it), you’ll help deliver our mission by joining a team of GOATS that, together will continue to grow the legacy of our brand and be brand stewards. The Vibe Setter is the face of our restaurant, and we take great pride in who we have representing us. Service Assistants work in the dining room maintaining and enhancing the quality of our customer service. The primary focus is assisting the Servers with food running, table clearing, and guest service. You will ensure everyone who comes through our doors as a guest will leave as a friend by being your authentic self.

Minimum Qualifications (with or without accommodation)

• Must possess or be able to obtain a valid food safety certification or any other food/alcohol certification, as required by state law
• Able to stand for 10 hours and lift at least 50 pounds
• Good hearing for safety and accurate communication
• Must be able to read, write and speak in English
• Must have reliable transportation

Our Service Assistants are Responsible for:

• Supporting our service team to ensure they are set up for success to deliver great experiences
• Providing our guests with the highest level of service standards to create new and repeat business and avoid guest complaints
• Promoting our products to guests by communicating with extensive product knowledge on food, beverage and promotional menus.
• Assisting to ensure the dining room is set up perfectly for our guests while maintaining safety and sanitation standards
• Being aware of and abiding by all liquor service laws, including not overserving guests or serving underage Guests.
• Completing and passing all training courses required and continuing their education through additional training modules

Unique Benefits:

• Work alongside, learn and grow from fellow GOATs. Whatever your goals are in life, our goal is to make you more prepared to get there.
• Become a part of a culture that creates connections between iconic brands and guests. Join the fun and ONE TEAM culture that makes us great!
• We have a bunch of fun brands, and this role will give you discounts to eat at all of them. You also get a discount on our retail!
• We use innovative technology for easy scheduling.
• Daily pay? We got you. Have your money in your pocket as soon as the next day.
• We have an open door policy because your voice always matters.
• Refer a friend…get paid for bringing on another GOAT.
• Need medical insurance? Offered to all full-time team members.
• Get rewarded for working with us! Exclusive partnership discounts for theme parks, concerts, hotels and online shopping.