Service Assistant

City Winery St. Louis; St. Louis (MO); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

City Winery St. Louis is seeking a Service Assistant to support servers and bartenders by clearing, sanitizing, and resetting tables, replenishing service areas, and ensuring a high-quality guest dining experience.

This role requires teamwork, flexibility for days, nights, weekends, and holidays, and the stamina to stand and move throughout shifts. Previous bussing or running experience is preferred.

Qualifikationen

• Strong work ethic and exceptional guest service skills.
• 1+ year experience as a Busser or Runner in a fast-paced setting preferred.
• Ability to deliver high-quality guest experiences consistently.
• Ability to navigate a venue with tight spaces and loud environments.
• Polished presentation and good interpersonal communication.
• Ability to work independently and in a team with a flexible schedule.

Aufgaben

• Provide guest hospitality; clear, clean, and replenish tables, settings, and service areas.
• Remove courses, deliver to kitchen, replenish utensils and water glasses.
• Support servers and bartenders during service; maintain clean presentation.
• Prepare dining rooms for patrons; perform opening/closing duties within shift time.
• Set up service stations, trash liners, and bus stations; handle spills as needed.
• Fulfill guest dining requests and communicate with servers/management.

Kenntnisse

Guest services

Team player

Communication

Problem solving

Flexibility

Physical stamina

Jobbeschreibung

A rare opportunity to join theCity Winery team as we reimagine the future of live music and hospitality. City Winery to deliver thehighest end combined culinary and cultural experience to our customers who arepassionate in sharing wine, music, and culinary arts. We are a unique facility,combining a fully functioning winery with intimate concerts, food & wineclasses, private events in a variety of configurations, and fine dining. Wehave created a compelling mix for our sophisticated clientele of foodies, andactive cultural patrons - bringing the wine country experience to the middle of alarge city.

Position Summary

Service Assistants are responsible for providing a clean and pleasant dining experienceby clearing, sanitizing, and resetting tables, as well as ensuring all areasare well-stocked and tidy. The Service Assistant directly supports serversand/or bartenders during service, performing any tasks necessary to ensure ahigh-quality guest experience.

Overview of Responsibilities

• Provide guest hospitality; clear, clean, and replenish tables,settings, and all service areas; remove courses as completed and deliver to kitchen; replenish utensils; refill water glasses; remain alert to guest needsat all needs
• Aid waitstaff and bartenders as needed to perform guest related duties
• Ensure polished and clean presentation of all areas
• Prepare dining rooms for patrons by cleaning, setting napkins, service plates, water bottles, and utensils. Perform opening and closing duties including set-up, maintenance, and breakdown of the area within the allotted timeframe not to exceed 20% or maximum of 2 hours of the scheduled shift time
• Support servers by setting up and replenishing service stations, trash containers liners, and bus stations
• Maintain service areas, clean up spills as needed
• Fulfill guest dining requests as needed and facilitate communication of guest requests to servers
• Make every effort to meet guest’s needs by either obtaining requested items for guest or communicating needs to server or management team
• Greet guests upon seating and fill water glasses
• Adhere to sanitation and safety policies
• Follow all company policies, procedures, and guidelines including being ready to work at scheduled shift time, in uniform, with neat and presentable appearance
• Perform all other reasonably assigned duties

Minimum Qualifications

• Strong work ethic, team player, and exceptional guest serviceskills
• 1+ year experience as a Busser or Runner in a fast-paced,high-volume service environment preferred and/or equivalent relevant experience
• Ability to consistently deliver high-quality guest experiences, exceed guest expectations, and strive to create a memorable experience at every City Winery visit
• Ability to navigate venue conditions, including tight spaces, darkroom and loud environment
• Polished presentation
• Ability to take direction from others
• Effective communication and interpersonal skills with a proven ability to build positive relationships with people in the scope of employment
• Aptitude to resolve problems
• Ability to work both independently and in a team environment
• Ability to work a flexible schedule including days, nights,weekends, and holidays
• Ability to perform physical requirements of the role including standing/walking for entirety of shift, bending, pulling, pushing, using stairs, lifting and carrying up to 50 lbs.

About Us

Wine, food, and live entertainment collide at City Winery to create a dynamic and incrediblyunique workplace. Since 2008, City Winery has been turning heads across the nation with amazing live performances, delectable cuisine, and award winning,locally produced wines. But there's more to us than that we're a haven for community and creativity, aplace where the philosophy of hospitality is more than just a buzzword, but away of life. City Winery, founded by music industry veteran & visionaryMichael Dorf, has established itself as a one-of-a-kind brand providing unforgettable experiences for guests. From world class music venues to sustainably produced wines with ratings of 90+ points, City Winery offers a range of topnotch events & experiences.

We are an equalopportunity employer and value diversity at City Winery. We do not discriminate on the basis of race, religion, color, national origin, gender, sexualorientation, age, marital status, veteran status, or disability status.Additionally, City Winery participates in the E-Verify Program in certainlocations, as required by law.

We use eVerify to confirm U.S. Employment eligibility.

Compensation: To be discussed