Service Assistant

Tesla; Milford (MA); On-site; USD 45,000 - 50,000; Full time

Job summary

Tesla is seeking a Service Assistant to enhance customer experience by managing vehicle cleaning, delivery, and shop tasks. This entry-level position requires a valid driver's license and a strong work ethic. Join Tesla's service team to contribute to a progressive automotive environment.

Benefits

Aetna PPO and HSA plans with $0 payroll deduction

Dental and vision plans with $0 paycheck contribution

401(k) with employer match

Employee discounts and perks program

Sick and vacation time

Qualifications

• Valid driver's license required.
• Ability to lift 50 - 60 pounds.

Responsibilities

• Vehicle cleaning and shop management.
• Deliver vehicles between production, service, and sales operations.
• Parts runner - expedite parts requirements.

Skills

Customer service experience

Verbal communication skills

Written communication skills

Team player

Work ethic

Job description

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What To Expect

Tesla is looking for a Service Assistant to work on one of the most progressive vehicles in the world. We are seeking professional customer service experience and excellent verbal and written communication skills. If you are interested in contributing to an amazing customer experience, we want you to join our service team. We are looking for self-motivated team players with a positive attitude and individuals who value customer satisfaction. The Service Assistant is a key contributor to the Tesla experience.

What You'll Do

• Vehicle cleaning (washing and minor detailing) and shop management
• Deliver vehicles between production, service, and sales operations
• Parts runner - expedite parts requirements as directed from Parts Operations
• Truck and trailer service and maintenance
• Other duties as assigned to meet business needs

What You'll Bring

• Valid driver's license required
• Great work ethic and team player
• Ability to lift 50 - 60 pounds

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits from day 1 of hire:

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Family-building, fertility, adoption, and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both with options with a $0 paycheck contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits including: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Motor Vehicle Manufacturing, Renewable Energy Semiconductor Manufacturing, Utilities

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