Service Appointment Specialist — Auto Growth & Retention

Baxter Ford Omaha; Omaha (NE); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Full-time schedule

Comprehensive benefits

Training and development

Employee discounts

Educational reimbursement

Employee assistance program

Paid holidays

Job summary

Baxter Subaru Omaha is seeking a Business Development Center Service Representative in Omaha, NE. You will schedule appointments for the service department and deliver extraordinary customer service to ensure guest retention.

Use a multi-line phone system to handle high-volume calls, work toward goals to boost service retention, and take on additional duties as assigned by management. We offer competitive pay and a comprehensive benefits package.

Qualifications

• Call center or customer service experience preferred.
• Must be at least 18 years old with a valid driver's license.

Responsibilities

• Schedule appointments for the Service Department.
• Provide extraordinary customer service to maintain customer retention.
• Operate a multi-line phone system to handle high-volume inbound calls.
• Meet and sustain goals to improve ongoing service retention via multiple communication methods.
• Additional duties as assigned by management.

Skills

Call center experience

Customer service

Job description

Baxter Subaru Omaha is seeking a Business Development Center Service Representative in Omaha, NE. You will schedule appointments for the service department and deliver extraordinary customer service to ensure guest retention.

Use a multi-line phone system to handle high-volume calls, work toward goals to boost service retention, and take on additional duties as assigned by management. We offer competitive pay and a comprehensive benefits package.