Service Appointment Scheduler

Kurtis-Chevrolet,-Inc.-; Morehead City (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Lookout Ford is seeking friendly, process-driven team members for a flexible 40-hour workweek with no Sundays. No automotive sales experience is necessary, but familiarity with online marketing and social media is a plus.

Responsibilities include responding to inquiries, delivering excellent customer service, logging appointments, maintaining product knowledge, and setting appointments for Sales and Service. Strong communication and computer skills are essential.

Qualifications

• Excellent verbal and written communication skills.
• Proficient with Microsoft Word, Excel, and Outlook.
• Time management, prioritization skills, and the ability to multi-task are required.
• Self-motivated and goal oriented.
• Ability to pass pre-employment drug screening.

Responsibilities

• Be available to respond to email and phone inquiries in a professional, well-spoken manner.
• Provide excellent Customer Service
• Log Appointments and customer details
• Maintain thorough, up-to-date-product knowledge
• Set appointments for Sales and Service Departments
• Maintain contact with customers and follow-up with updated information

Skills

Verbal communication

Written communication

Word/Excel/Outlook

Time management

Self-motivated

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Lookout Ford is growing and in need of additional team members! Candidates must have a friendly and inviting personality and be process driven. No automotive sales experience is necessary however being familiar with Online Marketing and Social Media is a plus. Flexible 40 hour schedule, with no Sundays.

Responsibilities

• Be available to respond to email and phone inquiries in a professional, well-spoken manner
• Provide excellent Customer Service
• Log Appointments and customer details
• Maintain thorough, up-to-date-product knowledge
• Set appointments for Sales and Service Departments
• Maintain contact with customers and follow-up with updated information

Skills / Requirements

• Excellent verbal and written communication skills
• Proficient with Microsoft Word, Excel, and Outlook
• Time management, prioritization skills, and the ability to multi-task are required
• Self-motivated and goal oriented
• Ability to pass pre-employment drug screening