Service Appointment Pro – Client Care & Scheduling

Kendall Ford Inc; Meridian (ID); On-site; USD 19,000 - 28,000; Full time

Job summary

Kendall Auto Group is seeking an Appointment Receptionist to join our Client Care team in the Treasure Valley. This role focuses on outbound calls to existing customers, with no sales or cold calling involved, and schedules service appointments across several states.

The position offers competitive wages, a fast-paced, professional environment, and a workspace with modern amenities. Typical shifts may include evenings and a rotating Saturday shift, starting at $17.00 per hour.

Qualifications

• Positive, professional attitude.
• Strong verbal and written communication skills.
• Organized and efficient with time management.
• Comfortable using computers and multi‑line phone systems.

Responsibilities

• Deliver exceptional customer service with each client interaction.
• Identify customer vehicle service needs by asking questions and reviewing service history.
• Schedule service appointments for Kendall dealerships across multiple states.
• Accurately maintaining customer and vehicle information in software systems.
• Communicate effectively with customers and coworkers via phone and email.

Skills

Customer service

Communication

Organizational skills

Computer skills

Phone systems

Multitasking

Growth mindset

Tools

CRM software

Job description

Kendall Auto Group is seeking an Appointment Receptionist to join our Client Care team in the Treasure Valley. This role focuses on outbound calls to existing customers, with no sales or cold calling involved, and schedules service appointments across several states.

The position offers competitive wages, a fast-paced, professional environment, and a workspace with modern amenities. Typical shifts may include evenings and a rotating Saturday shift, starting at $17.00 per hour.