Service and Warranty Admin

Edmond Hyundai; Oklahoma City (OK); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Paid time off

Employee discounts

Training opportunities

Job summary

Edmond Hyundai is seeking a detail-oriented Service & Warranty Administrator to join our Edmond, Oklahoma service team. You will process warranty claims, ensure proper documentation, and maintain compliance with manufacturer guidelines.

You will collaborate with service advisors, technicians, and management to resolve issues, monitor claim status, and audit warranty files. Prior warranty experience and proficiency with DMS/Microsoft Office are valued assets.

Qualifications

• Experience as Warranty Administrator or in automotive service preferred.
• Knowledge of manufacturer warranty policies.
• Excellent organizational and time management skills.
• Strong attention to detail and accuracy in data entry.
• Proficiency with dealership software (DMS) and Microsoft Office.

Responsibilities

• Prepare, submit, and track warranty claims with manufacturers and vendors.
• Ensure all warranty documentation is complete and filed properly.
• Review repair orders for compliance with manufacturer policies.
• Communicate with service advisors, technicians, and management to resolve claim issues.
• Monitor claim status and follow up on unpaid or denied claims.
• Maintain current knowledge of manufacturer warranty policies and procedures.
• Assist in auditing warranty files and reports to ensure dealership compliance.
• Handle daily deposits for Service Team.
• Issue Purchase Orders for Dealership Vendors.

Skills

Warranty Admin

Automotive service

DMS

Microsoft Office

Communication

Attention to detail

Time management

Tools

DMS software

Job description

Job Title: Service & Warranty Administrator
Location: Edmond Hyundai, Edmond Oklahoma
Employment Type: Full-Time

About Us:
Edmond Hyundai is a customer-focused automotive dealership known for delivering top-quality vehicles and outstanding service. We are seeking a detail-oriented Service & Warranty Adminstrator to join our service team. This role is essential in ensuring all warranty claims are processed accurately, efficiently, and in compliance with manufacturer guidelines.

Responsibilities:

• Prepare, submit, and track warranty claims with manufacturers and vendors

• Ensure all warranty documentation is complete, accurate, and filed properly

• Review repair orders for compliance with manufacturer policies and guidelines

• Communicate with service advisors, technicians, and management to resolve claim issues

• Monitor claim status and follow up on unpaid or denied claims

• Maintain current knowledge of manufacturer warranty policies and procedures

• Assist in auditing warranty files and reports to ensure dealership compliance

• Handle daily deposits for Service Team
• Issue Purchase Orders for Dealership Vendors

Qualifications:

• Previous experience as a Warranty Administrator or in an automotive service environment strongly preferred

• Knowledge of manufacturer warranty policies and dealership operations

• Excellent organizational and time management skills

• Strong attention to detail and accuracy in data entry and paperwork

• Proficiency with dealership management software (DMS) and Microsoft Office

• Strong communication and problem-solving skills

What We Offer:

• Competitive pay based on experience

• Health, dental, and vision insurance options

• Paid time off and holidays

• Employee discounts on vehicles, service, and parts

• Opportunities for training and career advancement