Service and Warranty Admin

Ted Moore Auto Group; Oklahoma City (OK); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Holidays

Employee discounts

Career advancement training

Job summary

Edmond Hyundai in Edmond, Oklahoma is seeking a detail-oriented Service & Warranty Administrator to join our service team. This role ensures warranty claims are processed accurately, efficiently, and in compliance with manufacturer guidelines.

Responsibilities include preparing, submitting, tracking claims, ensuring documentation, reviewing repair orders, communicating with service advisors and technicians, monitoring status, auditing files, handling deposits, and issuing purchase orders.

Qualifications

• Previous experience as a Warranty Administrator or in an automotive service environment strongly preferred
• Knowledge of manufacturer warranty policies and dealership operations
• Excellent organizational and time management skills
• Strong attention to detail and accuracy in data entry and paperwork
• Proficiency with dealership management software (DMS) and Microsoft Office
• Strong communication and problem-solving skills

Responsibilities

• Prepare, submit, and track warranty claims with manufacturers and vendors
• Ensure all warranty documentation is complete, accurate, and filed properly
• Review repair orders for compliance with manufacturer policies and guidelines
• Communicate with service advisors, technicians, and management to resolve claim issues
• Monitor claim status and follow up on unpaid or denied claims
• Maintain current knowledge of manufacturer warranty policies and procedures
• Assist in auditing warranty files and reports to ensure dealership compliance
• Handle daily deposits for Service Team
• Issue Purchase Orders for Dealership Vendors

Skills

Warranty administration experience

Manufacturer warranty policies

Organizational skills

Attention to detail

Communication

Problem solving

Tools

DMS

Microsoft Office

Job description

Job Title: Service & Warranty Administrator
Location: Edmond Hyundai, Edmond Oklahoma
Employment Type: Full-Time

About Us:
Edmond Hyundai is a customer-focused automotive dealership known for delivering top-quality vehicles and outstanding service. We are seeking a detail-oriented Service & Warranty Adminstrator to join our service team. This role is essential in ensuring all warranty claims are processed accurately, efficiently, and in compliance with manufacturer guidelines.

Responsibilities:

• Prepare, submit, and track warranty claims with manufacturers and vendors

• Ensure all warranty documentation is complete, accurate, and filed properly

• Review repair orders for compliance with manufacturer policies and guidelines

• Communicate with service advisors, technicians, and management to resolve claim issues

• Monitor claim status and follow up on unpaid or denied claims

• Maintain current knowledge of manufacturer warranty policies and procedures

• Assist in auditing warranty files and reports to ensure dealership compliance

• Handle daily deposits for Service Team
• Issue Purchase Orders for Dealership Vendors

Qualifications:

• Previous experience as a Warranty Administrator or in an automotive service environment strongly preferred

• Knowledge of manufacturer warranty policies and dealership operations

• Excellent organizational and time management skills

• Strong attention to detail and accuracy in data entry and paperwork

• Proficiency with dealership management software (DMS) and Microsoft Office

• Strong communication and problem-solving skills

What We Offer:

• Competitive pay based on experience

• Health, dental, and vision insurance options

• Paid time off and holidays

• Employee discounts on vehicles, service, and parts

• Opportunities for training and career advancement