Service and Support Technician

Groe Advisors LLC; Franklin (MA); On-site; USD 25,000 - 36,000; Full time

Job summary

Groe Advisors LLC in Franklin, MA is hiring a Production Associate to assemble manufactured products and package them per specifications. You will position, align, and inspect components to ensure accuracy and quality.

You will monitor stock levels, maintain a clean, safe work area, and follow GMP and ISO procedures. This role requires basic computer skills and English communication, with overtime as needed to meet production targets.

Qualifications

• High school diploma or equivalent required.
• At least 2 years' experience with semi-automated machinery.
• Basic computer skills.
• English reading/writing and communication required.
• Regular attendance and reliable transportation.

Responsibilities

• Assembles system components and inspects for accuracy.
• Visually inspects parts for defects and correct placement.
• Monitors and restocks parts bins as needed.
• Reports problems and suggests corrective actions.
• Maintains a safe, GMP/ISO-compliant work environment.
• Meets hourly output targets while upholding quality.
• May perform additional duties as required.

Skills

Flexible

Detail-oriented

Independent worker

Overtime-capable

Outlook knowledge

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Job description

The Production Associate assembles manufactured products and packs them according to specifications.

ESSENTIAL DUTIES

• Assembles system components, which requires positioning, aligning, and inspection to ensure accuracy.
• Visually inspects parts for defects and proper insertion and placement.
• Monitors and restocks parts bins as required.
• Reports problems and makes initial recommendations for possible corrective action.
• Maintains a safe and healthy work environment by following standards and procedures.
• Adheres to and ensures compliance with Quality System SOPs, work instructions, drawings, Good Manufacturing Practices (GMP), and ISO requirements.
• Attain hourly output targets, while maintaining quality standards.
• May perform other duties as required.

KNOWLEDGE, SKILLS, AND ABILITIES

• Flexibility & willingness to cross-train and learn all functions within the department.
• Detail-oriented and consistent.
• Ability to work independently and as a productive member of a team.
• Ability to work overtime as needed.
• Ability to use Microsoft Outlook or related software as necessary.

QUALIFICATIONS / REQUIREMENTS

• High school diploma or equivalent required.
• 2 years of experience working with semi-automated machinery in a commercial industry.
• Basic computer skills required.
• Regular attendance and reliable transportation required.
• Must be able to read, write and communicate effectively in English.