Service and Product Assistant

Fairview Health Services; Minneapolis (MN); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO/vacation

Retirement plan

Tuition reimbursement

Job summary

Fairview Health Services in Minneapolis, MN is seeking a Service and Product Assistant for the East Bank University Hospital. This is a full-time 1.0 FTE day-shift role, 80 hours per pay period, with AFSCME representation.

You will receive, deliver, replenish, clean and maintain supplies and equipment, support inventory control, perform cycle counts, and coordinate shipping and stocking across locations. Strong communication and customer service are essential.

Qualifications

• High school diploma or 2 years of related experience.
• 6 months comparable materials or related experience.

Responsibilities

• Maintains inventory levels of equipment, linen, and supplies.
• Performs cycle counts to identify inventory adjustments.
• Coordinates shipment, delivery and stocking of supplies for all locations.
• Operates system for supply requests and equipment tracking.

Skills

Customer service

Communication

Phone communication

Education

High school diploma

Equivalent experience

Job description

Job Overview

Fairview is looking to hire a Service and Product Assistant to join our team at Fairview East Bank University Hospital in Minneapolis, MN. This is a full-time, 1.0 FTE day-shift position, approved for 80 hours per pay period and is benefit eligible. The anticipated schedule is Monday through Friday from 6:00 a.m. to 2:30 p.m. This position is represented by AFSCME.

To receive, deliver, replenish, clean, and maintain appropriate equipment/supplies/linen/forms. To assist with maintaining inventory control.

Responsibilities

• Maintains adequate inventory levels of equipment, linen, and supplies.
• Understands inventory control concepts
• Calculates par levels and recommends adjustments
• Differentiates between supply usage whether routine, special cause, patient volume change or cyclical change
• Alerts Inventory Specialist to variances, stock-outs, defects, etc.
• Accounts excess inventory, documents and properly routes
• Routinely performs cycle counts to identify inventory adjustments and expired product
• Removes recalled, changed or expired products as instructed
• Coordinates shipment, delivery and stocking of supplies for all locations
• Operates computer for supply and equipment requests as well as equipment tracking, productivity reporting, etc.
• Maintains medical equipment.
• Identifies medical products and equipment by proper name, purpose and potential connection to other medical products.
• Reviews Operating Room surgery schedule and selects appropriate medical supplies and surgical instruments for Case Care set-up
• Assures appropriate rotation of medical equipment to maximize utilization and meet patient care area needs
• Performs gross decontamination of instruments and accessories; cleans, rinses and properly routes
• Decontaminates and cleans patient care equipment
• Responds to customer requests for supplies and demonstrates effective communication.
• Provides courteous and timely responses to customer inquiries
• Effectively differentiates supply/equipment request types as stat/emergency (life threatening) and routine
• Speaks English proficiently
• Clearly articulates conversation by phone, E-mail and in-person
• Confirms nature of requests to ensure accuracy

Required Qualifications

• High school diploma or 2 years' experience in lieu
• 6 months comparable materials or related experience

Preferred Qualifications

• 1 year health care related experience.
• 1 year customer service experience

Benefit Overview

Fairview offers a generous benefits package, including but not limited to medical, dental, vision, PTO/vacation and Safe and Sick Time, tuition reimbursement, retirement and more! Please follow this link for additional information: https://www.fairview.org/benefits/afscme

Compensation Disclaimer

The posted compensation range corresponds to the minimum and maximum pay rates outlined in your union agreement for the respective job classifications at the time of job posting. An individual's pay rate within this range may be influenced by various factors, including FTE, skills, knowledge, educational background, and qualifying experience as specified in the contract. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status