Service Advisor/Writer - FORD

Ciocca Automotive Group; York (York County); Presencial; USD 40.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Commission based pay

Full Time with some Saturdays

PTO and holidays

Air-conditioned shops

401(K) with company matching

Comprehensive health insurance

Advancement within Ciocca Automotive

Employee discounts

Descripción de la vacante

Ciocca Ford of York is seeking an energetic, enthusiastic automotive service advisor to join our growing and dynamic team. You’ll have the opportunity to positively impact customers and the community while achieving financial and career goals.

We offer a commission-based pay structure with a realistic annual range, full-time hours including some Saturdays, PTO and holidays, air-conditioned facilities, a 401(k) with company matching, comprehensive health insurance, advancement opportunities

Formación

• Consistent record of service and sales success.
• Strong record of positive customer satisfaction results.
• Valid driver’s license and clean driving record.

Responsabilidades

• Oversee service orders and flow of drive lane; ensure prompt, courteous service.
• Provide concierge support for all owner inquiries, in person or by phone.
• Ensure daily technicians' time is sold to service customers.
• Distribute work between technicians efficiently.
• Answer technical questions about vehicle problems, warranties, services, and repairs.
• Assist in diagnosing vehicle problems, order parts and tools as necessary.

Conocimientos

Service excellence

Sales experience

Valid driver's license

Descripción del empleo

We have an immediate opening for an energetic, enthusiastic and highly motivated automotive service advisor professional to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Ford of York, you’ll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals!

Qualifications

• Consistent record of service and sales success
• Strong record of positive customer satisfaction results
• Valid driver’s license and clean driving record

Responsibilities

• Oversee service orders and flow of drive lane. Ensure that customers receive prompt, courteous, and effective service.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
• Ensure the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently.
• Answer technical questions about vehicle problems, warranties, services, and repairs.
• Assist in diagnosing vehicle problems, order parts and tools as necessary.

What We Offer

• Commission based pay: $40,000 - $80,000 potential annually
• Full Time to include some Saturdays
• PTO and holidays
• Air-conditioned shops and facilities that are always being upgraded
• 401(K) retirement plan with company matching
• The top insurance program in the industry including medical, dental, prescription and vision
• Advancement within the Ciocca Automotive Family
• Employee discounts: purchases, repair, service, wash

At Ciocca Ford of York, our team members enjoy a supportive and collaborative work environment. Don’t miss out on this exciting opportunity to grow your career!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.