Service Advisor Trainee: Growth Path to $60k-$100k

Moore Cadillac Chantilly; Chantilly (VA); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Paid Time Off

Employee discount programs

Referral programs

Job summary

A leading automotive company in Chantilly, VA, is seeking a motivated Service Advisor Trainee to join their team. This entry-level full-time role involves providing exceptional customer service, resolving inquiries, and assisting customers with their service needs. Candidates should possess sales skills, a valid driver's license, and a commitment to teamwork and professional growth. The position offers opportunities for advancement and includes a Monday-Friday schedule with rotating Saturdays. Competitive benefits are available.

Qualifications

• Must have strong sales skills and focus on upselling.
• Must have a valid driver's license.

Responsibilities

• Greet customers promptly and provide professional service.
• Listen to customer inquiries and resolve concerns.
• Estimate cost and completion time for services.
• Communicate with customers about work status.
• Ensure repair work is completed correctly and on time.
• Obtain customer approval on all repair orders.
• Meet goals for additional sales.
• Ensure high customer satisfaction.
• Remind customers of service appointments.
• Handle incoming calls and customer follow-up issues.

Skills

Sales skills with a focus on upselling

Valid driver's license

Job description

A leading automotive company in Chantilly, VA, is seeking a motivated Service Advisor Trainee to join their team. This entry-level full-time role involves providing exceptional customer service, resolving inquiries, and assisting customers with their service needs. Candidates should possess sales skills, a valid driver's license, and a commitment to teamwork and professional growth. The position offers opportunities for advancement and includes a Monday-Friday schedule with rotating Saturdays. Competitive benefits are available.