Service Advisor-Tow/Haul Dispatch

Earthborne Inc.; Warrington Township (Bucks County); Sur place; USD 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

Company paid medicalinsurance

401K

Paid time off

Paid training

Flexible hours

Fantastic culture and work environment

Tool Program, establish your own tool­

Safety Shoe Program

Top quality equipment and technology

Parts/Service Uniforms

Résumé du poste

Earthborne Trucks and Equipment in Warrington, PA, is seeking a motivated team member to join our service department. You will open and close work orders, bill appropriately, and communicate with customers throughout the repair process at our facility.

You will also field road service calls, assist with administrative tasks, schedule appointments, estimate jobs, and promote our service team. High school diploma or GED is required; strong organizational and communication skills are essential.

Qualifications

• Google Workspace and/or Microsoft Office experience.
• Good written and oral skills.
• High school diploma or GED equivalent (required).
• Exceptional organizational skills.

Responsabilités

• Provide excellent customer service to exceed the expectations of our customer.
• Open and close work orders, bill work orders accordingly and collect payments.
• Communicate with customers during their repair process at our facility.
• Field and set up road service and tow calls during normal business hours.
• Assist with or perform administrative tasks.
• Scheduling customer appointments and workloads in the shop.
• Estimating jobs.
• Promoting our service team.

Connaissances

Google Workspace

Microsoft Office

Written and oral communication

Formation

High school diploma or GED

Description du poste

Who We Are

Earthborne Trucks and Equipment has proudly served Warrington, Philadelphia, and surrounding areas for over 50 years. Over time, we’ve become your sales, service and trucking go-to. We provide our customers with an extensive line of construction, forestry, snow removal, and landscaping equipment in counties throughout Pennsylvania. We also serve surrounding communities with our 24-hour towing and hauling services. Our new facility in Warrington includes a state-of-the-art service department, an expansive equipment showroom, and a well-stocked parts counter, serving customers with all makes and models of heavy equipment and heavy-duty trucks alike.

As a family owned and operated business from inception, we know the importance of setting a standard for our customers—who over the past 40 years have become a part of this family.

Here at Earthborne, our purpose is to build a partnership with our customers through our passion to solve their problems. A passion that creates an experience for our customers that exceeds their expectations. A reward that keeps our customers returning with repeat business. An experience that excites everyone on our team to show up every day where we feel like we are at play with purpose, rather than simply working to live.

What We Offer:

• Company paid medicalinsurance
• 401K
• Paid time off
• Paid training
• Flexible hours
• Fantastic culture and work environment
• Tool Program, establish your own toolbox over the course of your employment, at no cost to you
• Safety Shoe Program
• Top quality equipment and technology
• Parts/Service Uniforms

Responsibilities:

• Provide excellent customer service to exceed the expectations of our customer.
• Open and close work orders, Bill work order accordingly and collect payments.
• Communicate with customers during their repair process at our facility.
• Field and set up road service and tow calls during normal business hours.
• Assist with or perform administrative tasks
• Scheduling customer appointments and workloads in the shop.
• Estimating jobs
• Promoting our service team

Qualifications

• Google work space and/or Microsoft office experience.
• Good written and oral skills.
• High school diploma or GED equivalent (required)
• Exceptional organizational skills

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Check out our Warrington Facility