Service Advisor: Tires, Repairs & Growth Path

bigbrandtire; Santa Maria (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Competitive compensation

Paid vacation and holidays

Insurance benefits (medical, dental, V

401(k) with company match

Employee discounts & ASE reimbursement

Career growth to Service Manager

Job summary

American Tire Depot is seeking a Service Advisor who greets guests, translates mechanical needs into clear recommendations, and upsells tires, wheels, repairs, warranties, and services. You will perform visual inspections, document findings, and build lasting relationships that turn first-time guests into lifelong customers.

This role offers a competitive hourly rate with commission and overtime, plus benefits such as paid time off, medical/dental/vision coverage, a 401(k) with company match,

Qualifications

• 1-3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• A self-starter with problem-solving ability and team spirit.
• Valid driver’s license + ability to lift 70 lbs.
• Hungry to learn, grow, and lead.
• Flexible availability, including weekends.

Responsibilities

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician - translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

Skills

Customer service

Communication

Sales

Problem solving

Teamwork

Job description

American Tire Depot is seeking a Service Advisor who greets guests, translates mechanical needs into clear recommendations, and upsells tires, wheels, repairs, warranties, and services. You will perform visual inspections, document findings, and build lasting relationships that turn first-time guests into lifelong customers.

This role offers a competitive hourly rate with commission and overtime, plus benefits such as paid time off, medical/dental/vision coverage, a 401(k) with company match,