Automotive Service Advisor — Growth to Management

American Tire Depot; Burbank (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Paid vacation

Insurance (medical, dental, vision, &+

401(k) with company match

Employee discounts

ASE reimbursement

Career growth into management

Job summary

American Tire Depot is seeking a Service Advisor to greet guests, translate technical findings into clear recommendations, and drive sales of tires, wheels, and services. You will be the crucial link between customers and the shop team, ensuring a fast, accurate, and friendly experience at every visit.

We value 1–3 years in automotive service sales and strong customer service skills. This role offers an opportunity for growth into management within a dynamic, results-driven environment.

Qualifications

• 1-3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.

Responsibilities

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician - translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

Skills

Automotive service sales

Customer service

Communication

Job description

American Tire Depot is seeking a Service Advisor to greet guests, translate technical findings into clear recommendations, and drive sales of tires, wheels, and services. You will be the crucial link between customers and the shop team, ensuring a fast, accurate, and friendly experience at every visit.

We value 1–3 years in automotive service sales and strong customer service skills. This role offers an opportunity for growth into management within a dynamic, results-driven environment.