Auto Service Advisor - Commission & Growth Path

American-Tire-Depot; Norwalk (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly rate + commission &

Job summary

American Tire Depot is seeking a Service Advisor to greet guests and deliver a world-class service experience. You will translate mechanical needs into clear recommendations and confidently sell tires, wheels, repairs, warranties, and services.

The role requires visual inspections, building lasting customer relationships, and maintaining showroom standards while supporting a fast-paced, safe shop environment.

Qualifications

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background
• Proven ability to sell services and build trust
• Strong communication and organizational skills
• A self-starter with problem-solving ability and team spirit
• Valid driver’s license + ability to lift 70 lbs (you’ll occasionally jump in to support shop flow)
• Hungry to learn, grow, and lead
• Flexible availability, including weekends

Responsibilities

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

Job description

American Tire Depot is seeking a Service Advisor to greet guests and deliver a world-class service experience. You will translate mechanical needs into clear recommendations and confidently sell tires, wheels, repairs, warranties, and services.

The role requires visual inspections, building lasting customer relationships, and maintaining showroom standards while supporting a fast-paced, safe shop environment.