Service Advisor - Ron Tonkin Chrysler Jeep Dodge Ram Fiat

Tonkin, Ron Dodge Inc; Milwaukie (OR); On-site; USD 60,000 - 100,000; Full time

Job summary

Ron Tonkin Chrysler Jeep Dodge Ram Fiat in Milwaukie is hiring a Service Advisor to enhance customer service in the busy service department. The role entails ensuring excellent customer experience while managing service requests and performing necessary follow-ups. Ideal candidates should have at least one year of service writing experience and strong customer service skills.

Benefits

Health Insurance starting at under $100 per month

Dental, Vision, and Company-Paid Life Insurance

Employee Assistance Plan

401(k) with Company Match

Paid Time Off that accrues from Day 1

Qualifications

• 1+ year of service writing experience.
• Prior CDK experience strongly recommended.
• Desire to work effectively in a team environment.

Responsibilities

• Ensure customers receive prompt, courteous service.
• Drive the sale of technicians' time to meet forecasts.
• Keep customers informed on completion times and expenses.

Skills

Customer service

Attention to detail

Teamwork

Tools

CDK

Job description

Job Details

Job Location: Tonkin Chrysler Jeep Dodge Ram Fiat - Milwaukie, OR

Position Type: Full Time

Salary Range: $60000.00 - $100000.00 Commission/year

Job Category: Service

Description

Ron Tonkin Chrysler Jeep Dodge Ram Fiat is actively seeking out a Service Advisor to join our Service Department. Due to our recent increase in demand, we revamped our entire facility! We are a high-volume MOPAR store in Portland, OR, and with your help, we plan on staying that way.

Our Service Advisor plays an intricate role in our Service Department! It is your responsibility to communicate with our clients and our technicians throughout the servicing process and to write up the corresponding ROs. The perfect candidate is going to have great customer service with prior servicing writing experience.

Service Advisor Job Responsibilities

• Ensure that customers receive prompt, courteous, and effective service.
• Drive the sale of technicians' time to meet the department’s sales forecast.
• Prioritize required services and be prepared to provide options upon request.
• Keep customers informed on completion times, service expenses, and possible changes.
• Ensure customer has a positive dealership experience.

Service Advisor Benefits and Compensation

On top of competitive pay, we are proud to offer…

• Health Insurance starting at under $100 per month.
• Dental, Vision, and Company-Paid Life Insurance.
• Employee Assistance Plan.
• 401(k) with Company Match.
• Paid Time Off that accrues from Day 1.
• An excellent menu of voluntary benefits.
• Employee pricing for you and your family on vehicles, parts, and service.

Qualifications

Service Advisor Qualifications

• 1+ year of service writing experience.
• Prior CDK experience is strongly recommended.
• A desire to work effectively in a team environment.
• Strong attention to detail.

Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.

If you’re ready to start your career as our Service Advisor – Apply now!