Service Advisor- Heritage Toyota Harrisburg

MileOne Autogroup; Harrisburg (Dauphin County); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in the automotive sector is looking for a dedicated Service Advisor to join their dynamic team. This role is essential for providing exceptional customer service and managing vehicle service needs in a busy environment. The ideal candidate will have a strong background in automotive service writing and a passion for helping customers. With a commitment to employee success, the company offers competitive compensation, career advancement opportunities, and a supportive work culture. If you thrive in a fast-paced setting and are eager to contribute to a team focused on excellence, this position is perfect for you.

Benefits

Health Benefits

Employee Purchase Program

NextMile Scholarship Program

Employee Assistance Program

Training and Mentoring Opportunities

Positive Work Environment

Career Advancement Opportunities

Qualifications

• 3+ years of dealership Service Advisor experience required.
• Working knowledge of basic car functions and operations.

Responsibilities

• Provide customer service including vehicle service care.
• Schedule and manage service appointments and estimates.

Skills

Customer Service

Automotive Service Writing

Problem Solving

Basic MS Office Knowledge

Mathematical Skills

Education

High School Diploma

Automotive Service Certification

Tools

Computer Software

Internet Proficiency

Job description

Service Advisor - Heritage Toyota Harrisburg

Service Advisor - Heritage Toyota Harrisburg

Apply locations Harrisburg, PA time type Full time posted on Posted 2 Days Ago job requisition id R12767

Job Description

Heritage Toyota of Harrisburg is expanding! We are hiring a Service Advisor/ Service Writer for our busy automotive Service Department.

3+ years of dealership Service Advisor experience required.

Experience Everything MileOne has to Offer:

• Competitive compensation with unlimited earning potential
• Great opportunities for career advancement
• Positive, success-driven work environment
• Training and mentoring opportunities

Our MileOne Employee Advantage:

MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace. MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.

Summary:

Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs.

Service Advisor Responsibilities:

• Provide customer service to include vehicle service care and manufacturer’s warranty specifications
• Schedule and manage service appointments and service estimates
• Address and resolve customer complaints

Service Advisor Qualifications:

• 3+ years of dealership Service Advisor experience required.
• Prior experience in automotive service writing, preferred
• Working knowledge of basic car functions, characteristics, and operations
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
• Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills

MileOne Autogroup is an equal opportunity employer and maintains a drug-free work environment.

By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.

About Us

MileOne Autogroup represents 24 automobile brands at 66 dealerships and 8 body shops within the Hall, Heritage, Herb Gordon, Mercedes-Benz of Annapolis and MotorWorld divisions. We are the largest automotive sales and service network in the Mid-Atlantic region with the corporate office in Towson, Maryland and dealerships located through Delaware, Maryland, Pennsylvania, Virginia and North Carolina.

We believe taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne is dedicated to meeting the needs of our employees and then exceeding them by providing opportunities for career growth, outstanding benefits, competitive salaries and a culture designed to allow you to be your best. We are always seeking talented and motivated individuals who want to begin an exciting and rewarding career in a growing company.