Service Advisor - Growth, Training and Customer Impact

Sonic Automotive, Inc.; Clearwater (FL); Hybride; USD 38 000 - 54 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Résumé du poste

Sonic Automotive, Inc. is hiring a Service Advisor for Clearwater Toyota in Clearwater, FL. You will schedule service appointments, collect customer and vehicle data, and provide clear cost estimates for labor and parts.

Ideal candidates have a high school diploma, strong communication skills, and at least two years in a dealership setting; ASE certification is preferred. You will help maintain customer satisfaction and follow safety and regulatory guidelines.

Qualifications

• Excellent oral and written communication skills.
• Ability to read and comprehend instructions and information.

Responsabilités

• Schedules service appointments and collects customer and vehicle data.
• Greets customers in a timely, friendly manner.
• Provides a complete and accurate written cost estimate for labor and parts.
• Monitors repair progress and communicates changes to customers.
• Test-drives vehicles or refers to the test technician when needed.
• Maintains customer satisfaction indices.
• Educates customers on vehicle care per manufacturer specifications.
• Complies with safety policies and regulatory requirements.

Connaissances

Communication

Reading comprehension

Oral communication

Written communication

Formation

High school diploma or equivalent

Description du poste

Sonic Automotive, Inc. is hiring a Service Advisor for Clearwater Toyota in Clearwater, FL. You will schedule service appointments, collect customer and vehicle data, and provide clear cost estimates for labor and parts.

Ideal candidates have a high school diploma, strong communication skills, and at least two years in a dealership setting; ASE certification is preferred. You will help maintain customer satisfaction and follow safety and regulatory guidelines.