Service Advisor: Growth, Great Benefits & Customer Care

Milton Martin Toyota; Gainesville (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

401(k) retirement plan with company match

Paid Time Off

Employee Discounts and Rewards Program

Work/Life Balance

Career Advancement opportunities

Job summary

Milton Martin Toyota in Gainesville, Georgia is looking for a Service Advisor to join their Service Team. The ideal candidate will be a trustworthy guide for customers, offering expert advice and seamless service.

You will manage customer appointments, provide updates, and ensure a stress-free experience. Candidates should possess strong communication skills and basic automotive knowledge, and experience in automotive service or retail is preferred. Join a family-owned company with a reputation for excellence!

Qualifications

• Strong interpersonal and communication skills required.
• Basic knowledge of automotive maintenance preferred.
• Experience with DMS systems and service scheduling tools is a plus.
• Prior experience in automotive service or retail sales preferred.
• Professional appearance and demeanor needed.

Responsibilities

• Listen to customers’ concerns and provide guidance.
• Manage appointments to ensure a stress-free service process.
• Collaborate with technicians to ensure accurate timelines and updates.
• Handle customer concerns with empathy and professionalism.
• Offer diagnostics and maintenance packages.
• Help meet monthly goals while prioritizing customer satisfaction.

Skills

Interpersonal and communication skills

Basic knowledge of automotive maintenance and repairs

Experience with DMS systems and service scheduling tools

Prior experience in automotive service or retail sales

Bilingual (Spanish/English)

Job description

Milton Martin Toyota in Gainesville, Georgia is looking for a Service Advisor to join their Service Team. The ideal candidate will be a trustworthy guide for customers, offering expert advice and seamless service.

You will manage customer appointments, provide updates, and ensure a stress-free experience. Candidates should possess strong communication skills and basic automotive knowledge, and experience in automotive service or retail is preferred. Join a family-owned company with a reputation for excellence!