Service Advisor - Fleet & Equipment Solutions

DeVivo Bus Sales; Saugus (MA); On-site; USD 27,552 - 48,216; Full time

Benefits offered by this job

Certificate reimbursement

Medical & dental insurance

Flexible spending account

401k plan with match

Paid time off

Paid holidays

Uniform & boot program

Paid training

Factory training

Employee referral bonuses

Job summary

DeVivo Bus Sales in Saugus, MA is seeking a full-time Service Advisor. In this role, you will greet customers, answer calls, and coordinate service work while keeping customers informed about progress. Applicants should have at least 2 years of experience in a similar position, strong communication skills, and a valid driver’s license. Competitive compensation is offered along with benefits such as medical, dental, and a 401k plan. Join a team dedicated to customer success and long-term partnerships.

Qualifications

• 2 years’ experience in a service advisor/service writer role in a mechanical shop.
• Ability to communicate clearly with customers, employees, and management.
• Valid driver’s license.

Responsibilities

• Greet customers at the service counter.
• Answer customer calls and coordinate work scheduling.
• Keep customers informed on work progress.
• Generate repair orders and billing statements.

Skills

Customer communication

Estimate writing

Computer skills

Microsoft Outlook

Strong work ethic

Tools

Procede (optional)

Job description

DeVivo Bus Sales in Saugus, MA is seeking a full-time Service Advisor. In this role, you will greet customers, answer calls, and coordinate service work while keeping customers informed about progress. Applicants should have at least 2 years of experience in a similar position, strong communication skills, and a valid driver’s license. Competitive compensation is offered along with benefits such as medical, dental, and a 401k plan. Join a team dedicated to customer success and long-term partnerships.