Service Advisor — Equipment & Customer Experience

Stotz Equipment; Nash (UT); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Profit Sharing Bonus Program

401(K) with Company Match

Medical, Dental, Vision & Life Ins.

Paid Time Off and Sick Time

Tuition Reimbursement

Technician Incentive Program

Training through John Deere University

Job summary

Stotz Equipment, a full-service John Deere dealership, is seeking a Service Advisor to support customer experience by linking customers with the service department. Key responsibilities include scheduling appointments, communicating service needs, and maintaining records.

Ideal candidates will have excellent communication and organizational skills, and some mechanical knowledge. Stotz Equipment offers a competitive compensation package with various benefits, including a profit-sharing program

Qualifications

• Strong customer service focus with excellent oral and written communication skills.
• Highly organized and motivated with the ability to multi-task.
• Basic mechanical knowledge to communicate with customers.

Responsibilities

• Greet and schedule service appointments with customers.
• Check in customer equipment and document details.
• Communicate service status and costs to customers.

Skills

Customer service focus

Communication skills

Organizational skills

Mechanical knowledge

Computer proficiency

Time management skills

Education

High school diploma

Associate’s or Bachelor’s degree in Business or Automotive Technology

Tools

Microsoft Word

Microsoft Excel

Service management systems

Job description

Stotz Equipment, a full-service John Deere dealership, is seeking a Service Advisor to support customer experience by linking customers with the service department. Key responsibilities include scheduling appointments, communicating service needs, and maintaining records.

Ideal candidates will have excellent communication and organizational skills, and some mechanical knowledge. Stotz Equipment offers a competitive compensation package with various benefits, including a profit-sharing program