Service Advisor: Elevate Customer Experience & Growth

Penske Automotive; Austin (TX); Hybrid; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Career development

Job summary

Penske Automotive Group's MINI of Austin is seeking a Service Advisor who will be the liaison between customers and the service department, scheduling appointments, reviewing service history, and communicating maintenance needs and estimated costs.

You will help provide accurate cost estimates and deliver exceptional customer experiences in a fast-paced environment, with training and advancement opportunities at a Fortune 500 company.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive 'team-player' attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.

Responsibilities

• Act as liaison between customer and service department; schedule appointments and review service history.
• Relay important information about vehicle maintenance and repairs to customers.
• Provide accurate cost estimates for maintenance and repairs.

Skills

Customer service

Team player

Communication

Reliability

Job description

Penske Automotive Group's MINI of Austin is seeking a Service Advisor who will be the liaison between customers and the service department, scheduling appointments, reviewing service history, and communicating maintenance needs and estimated costs.

You will help provide accurate cost estimates and deliver exceptional customer experiences in a fast-paced environment, with training and advancement opportunities at a Fortune 500 company.