Service Advisor - Audi Glenwood Springs

Sonic Automotive; Glenwood Springs (CO); On-site; USD 75,000 - 125,000; Full time

Job summary

Sonic Automotive is seeking a Service Advisor for Audi Glenwood Springs in Colorado. As a key member of our service team, you will provide exceptional customer service by liaising between customers and technicians, ensuring timely vehicle diagnostics and repairs. The position offers performance-based earnings ranging from $75,000 to $125,000+ annually. If you have mid-senior level experience in automotive services and excellent communication skills, consider joining our team for a rewarding career.

Qualifications

• Mid-Senior Level experience required.
• Ability to communicate effectively with customers.
• Experience in an automotive service environment is preferred.

Responsibilities

• Greet customers in a friendly manner.
• Listen and document their vehicle issues.
• Provide detailed service explanations.
• Communicate costs and obtain customer approval.
• Schedule appointments and manage service bay.
• Coordinate with technicians for timely repairs.

Skills

Customer service skills

Communication

Problem-solving

Job description

Service Advisor - Audi Glenwood Springs in Glenwood Springs, CO at Sonic Automotive

Location: 100 Riverine Road
Glenwood Springs, CO 81601

Job Type: Other

Experience: Mid-Senior Level

About

Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.

AtAudi Glenwood Springs,a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewarding career with Sonic Automotive, Inc.

• Performance-based earnings range: $75,000 to $125,000+ / year

Job Description

Summary

As a Service Advisor, you will be a key member of our service team, responsible for providing outstanding customer service and ensuring the smooth operation of the service department. You will serve as the liaison between customers and our skilled technicians, ensuring that customer vehicles are properly diagnosed, serviced, and repaired in a timely manner.

Duties and Responsibilities

• Greet customers in a friendly and professional manner.
• Listen to customers' concerns and accurately document their vehicle issues.
• Provide detailed explanations of recommended services and repairs.
• Communicate estimated costs and obtain customer approval for services.
• Schedule appointments and manage service bay availability.
• Coordinate with the service technicians to ensure timely completion of repairs.