Service Advisor — Customer Experience & Estimates

pagjobs; Austin (TX); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Health care options

401k with company match

Career development

Job summary

BMW of Austin, a Penske Automotive Group dealership, is seeking a Service Advisor to join our team and deliver outstanding customer experiences. You will be the liaison between customers and the service department, schedule appointments, review service history, and relay important information about repairs and maintenance.

Bring excellent communication, a friendly, team‑oriented attitude, and the ability to explain cost estimates clearly.

Qualifications

• Customer-focused approach with a drive to deliver exceptional service.
• Strong communication and organizational skills.
• Ability to work in a fast-paced, results-driven environment.

Responsibilities

• Schedule customer service appointments and coordinate with the service department.
• Review vehicle history and communicate maintenance and repair needs.
• Present accurate cost estimates and explanations to customers.

Skills

Customer service

Team player

Communication

Work ethic

Education

High school diploma

Tools

Automotive tools

Job description

BMW of Austin, a Penske Automotive Group dealership, is seeking a Service Advisor to join our team and deliver outstanding customer experiences. You will be the liaison between customers and the service department, schedule appointments, review service history, and relay important information about repairs and maintenance.

Bring excellent communication, a friendly, team‑oriented attitude, and the ability to explain cost estimates clearly.