Service Advisor: Customer Experience & Auto Care

BMW of Bloomfield Hills; Bloomfield Township (MI); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k with company match

Career development opportunities

Job summary

BMW of Bloomfield Hills, a Penske Automotive Group dealership, is seeking an automotive Service Advisor to join our team and deliver extraordinary customer experiences. As the liaison between customer and the service department, you will schedule appointments, review service history, relay important information about vehicle maintenance and repairs, and provide accurate cost estimates.

We offer a comprehensive benefits program, including health care options and a 401k with company match, plus

Qualifications

• Experience delivering exceptional customer service.
• Strong communication and interpersonal skills.
• Ability to explain maintenance and estimates clearly.

Responsibilities

• Schedule service appointments and review service history.
• Relay important information about vehicle maintenance and repairs to customers.
• Provide accurate cost estimates for services and repairs.
• Serve as liaison between customer and service department to ensure a world-class experience.

Skills

Customer service oriented

Excellent communication

Interpersonal skills

Organizational skills

Team player

Job description

BMW of Bloomfield Hills, a Penske Automotive Group dealership, is seeking an automotive Service Advisor to join our team and deliver extraordinary customer experiences. As the liaison between customer and the service department, you will schedule appointments, review service history, relay important information about vehicle maintenance and repairs, and provide accurate cost estimates.

We offer a comprehensive benefits program, including health care options and a 401k with company match, plus