Service Advisor - CSI-Driven Motorcycle Care

Harley-Davidson Louisville; Louisville (KY); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

401k

Paid Holidays

Weekly Paychecks

Job summary

Martin Motorsports is seeking a Service Advisor to join our team at the Harley-Davidson Louisville location. The role focuses on scheduling service work, communicating maintenance needs, and promoting additional required services to customers.

Responsibilities include maintaining CSI, providing accurate estimates, and ensuring proper documentation. Previous powersports experience and a valid motorcycle license are preferred; benefit offerings include medical, dental, vision, life insurance, and

Qualifications

• High school diploma or equivalent.
• Prior powersports experience preferred.
• Harley-Davidson experience a plus.

Responsibilities

• Schedule service appointments using the appropriate systems.
• Provide accurate labor and parts estimates to customers.
• Greet customers and collect customer and vehicle data.
• Promote and sell needed service to customers.
• Maintain CSI and adhere to dealership standards.
• Handle payments and deliver vehicles to customers.

Skills

Customer service

Scheduling

Sales

Communication

Attention to detail

Education

High school diploma

Tools

Repair order systems

Job description

Martin Motorsports is seeking a Service Advisor to join our team at the Harley-Davidson Louisville location. The role focuses on scheduling service work, communicating maintenance needs, and promoting additional required services to customers.

Responsibilities include maintaining CSI, providing accurate estimates, and ensuring proper documentation. Previous powersports experience and a valid motorcycle license are preferred; benefit offerings include medical, dental, vision, life insurance, and