Service Advisor - Columbus Auto Mall

Jeff Wyler Automotive Family; Canal Winchester (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive Compensation

Health, dental, vision, 401(K), & more

Career advancement

State-of-the-Art Facility

Team-Oriented Culture

Job summary

Jeff Wyler Columbus Auto Mall is seeking a motivated Service Advisor to join our team. You will greet customers, assess service needs, provide cost estimates, and coordinate between customers and technicians to ensure smooth service flow.

The role emphasizes exceptional customer service, clear communication, and accurate record-keeping, with opportunities for advancement in a people-first, growing organization.

Qualifications

• Minimum of 1 year as a Service Advisor, Assistant Lane Manager, or Service Consultant experience preferred.
• Proven record of achieving exceptional Customer Satisfaction.
• Organized and friendly personality.
• Exceptional communication skills with your customers.
• Professional personal appearance.
• Team oriented and self-motivated.
• Able to work with little supervision.
• Clean driving record.
• Must have a high school diploma or GED.
• A desire for a long-term career with a growing organization.
• Personal and professional integrity.

Responsibilities

• Greet customers and assess their vehicle service needs professionally and courteously.
• Provide clear and accurate service recommendations and cost estimates.
• Ensure time management and a high quality of work.
• Act as a liaison between customers and technicians, ensuring efficient communication.
• Maintain detailed records of service history and customer interactions.
• Ensure high levels of customer satisfaction through follow-ups and problem resolution.

Skills

Customer service

Automotive knowledge

Communication skills

Organized

Team oriented

Education

High school diploma or GED

Job description

Job Details

Job Location: 56-Columbus Automall - Canal Winchester, OH 43110

Jeff Wyler Columbus Auto Mall is seeking a highly motivated and customer-focused Service Advisor to join our team. If you excel at providing exceptional customer service, have strong automotive knowledge, and can efficiently coordinate vehicle service processes, we want to hear from you!

Why Choose Jeff Wyler Automotive Family?

At the Jeff Wyler Automotive Family, culture comes first. We're a team that respects each other, supports one another, and shows up every day with pride in what we do. You're not just filling a role here; you're joining a workplace where your work is noticed and your voice matters.

We offer top pay in the market, competitive benefits, and real opportunities to grow your career. Many of our leaders started on the front lines, and we're committed to promoting from within.

If you're looking for a stable, people-first company that rewards hard work, values teamwork, and invests in its employees, you'll feel right at home with the Jeff Wyler Automotive Family.

Benefits Working With Jeff Wyler:

• Competitive Compensation
• Health, dental, vision, 401(K), & more!
• Career advancement
• State-of-the-Art Facility
• Team-Oriented Culture

Responsibilities:

• Greet customers and assess their vehicle service needs professionally and courteously
• Provide clear and accurate service recommendations and cost estimates
• Ensure time management and a high quality of work
• Act as a liaison between customers and technicians, ensuring efficient communication
• Maintain detailed records of service history and customer interactions
• Ensure high levels of customer satisfaction through follow-ups and problem resolution

QualificationsAutomotive Service Advisor - Qualifications

• Minimum of 1 year as a Service Advisor, Assistant Lane Manager, or Service Consultant experience preferred
• Proven record of achieving exceptional Customer Satisfaction
• Organized and friendly personality
• Exceptional communication skills with your customers
• Professional personal appearance
• Team oriented and self-motivated
• Able to work with little supervision
• Clean driving record
• Must have a high school diploma or GED
• A desire for a long-term career with a growing organization
• Personal and professional integrity

All applicants must demonstrate the ability to pass pre-employment testing, including a background check, MVR, and drug screening.

The company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, parental status, veteran status, or any other characteristic protected by applicable federal, state, or local law.