Service Advisor | Build Trust in Fast-Paced Auto Service

Ken Garff Automotive Group; Minnesota; On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

401k with company match

Wellness Time Off and holidays

Medical, Dental, Vision, Disability, A

Job summary

Lexus of Murray, a Ken Garff Automotive Dealership, is seeking a Service Advisor to deliver outstanding customer service and drive service sales in a fast-paced environment.

Expect to greet customers, listen to inquiries, provide updates, and manage appointments using the DMS and related software. This role emphasizes accuracy, professionalism, and teamwork within a dealership setting.

Qualifications

• Friendly and cooperative demeanor requested.
• Ability to rapidly connect and build relationships with customers.
• Unselfish and approachable, thrives in fast-paced work environments.
• Motivated, patient, conscientious, and cooperative.
• Analytical mindset with attention to detail.

Responsibilities

• Greet customers promptly and professionally.
• Provide excellent customer service by listening and identifying service needs.
• Provide updates, estimates, and inspection results to customers.
• Answer calls promptly and courteously.
• Review work, recommendations, and collect payments.
• Utilize DMS and other software to manage service history and appointments.

Skills

Customer service

Relationship building

Team player

Communication

Analytical thinking

Tools

DMS software

Job description

Lexus of Murray, a Ken Garff Automotive Dealership, is seeking a Service Advisor to deliver outstanding customer service and drive service sales in a fast-paced environment.

Expect to greet customers, listen to inquiries, provide updates, and manage appointments using the DMS and related software. This role emphasizes accuracy, professionalism, and teamwork within a dealership setting.