Service Advisor Assistant & Admin – Customer Care & Repairs

Bergey; Lansdale (Montgomery County); On-site; USD 45,000 - 55,000; Full time

Job summary

Bergey's Ford in Lansdale, PA is seeking a Service Advisor for full-time work. You will greet customers, listen to service needs, estimate costs, prepare repair orders, and advise on additional services. The role focuses on clear communication and accurate documentation to ensure customer satisfaction.

Starting pay is around $50k per year, with experience-based variation. The position emphasizes teamwork and delivering a transparent, friendly customer experience at Bergey's Ford- Lansdale, PA.

Qualifications

• Valid Driver's License.
• Successful completion of background checks and drug screening.

Responsibilities

• Advises customers about necessary service for routine maintenance.
• Helps identify a mechanical problem by questioning the customer or doing a visual inspection.
• Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs.
• Prepares a repair order showing time, cost and labor estimates for service.
• Explains the work performed and the repair order charges to the customer.
• Schedules service appointments.

Job description

Bergey's Ford in Lansdale, PA is seeking a Service Advisor for full-time work. You will greet customers, listen to service needs, estimate costs, prepare repair orders, and advise on additional services. The role focuses on clear communication and accurate documentation to ensure customer satisfaction.

Starting pay is around $50k per year, with experience-based variation. The position emphasizes teamwork and delivering a transparent, friendly customer experience at Bergey's Ford- Lansdale, PA.