Service Advisor_4

Nucar Southern New England; Wickford Junction (RI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Company-Paid Life Insurance

Short- and Long-Term Disability

401(k) with Company Contribution

Employee Discounts

Training and Career Advancement

Job summary

Nucar Hyundai of North Kingstown is looking for an energetic Automotive Service Advisor to join our team. You will be the primary connection between customers and service technicians, providing exceptional service.

This role requires excellent communication skills, organizational abilities, and the ability to multitask in a busy environment. We offer a comprehensive benefits package including medical, dental, vision insurance, and training opportunities.

Qualifications

• Previous automotive service advisor experience preferred.
• Excellent customer service and communication skills.
• Comfortable using dealership computer systems and technology.

Responsibilities

• Greet customers and provide an exceptional service experience.
• Schedule service appointments and prepare repair orders.
• Review recommended maintenance and repairs with customers.
• Build long-term customer relationships and promote customer retention.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Tools

Dealership computer systems

Job description

Nucar Hyundai of North Kingstown is Hiring!

We are looking for an energetic, customer-focused Automotive Service Advisor to join our growing team. If you have strong communication skills, enjoy working with people, and thrive in a fast-paced dealership environment, we want to hear from you!

What You'll Do

As a Service Advisor, you'll be the primary connection between our customers and our service technicians. Responsibilities include:

• Greet customers and provide an exceptional service experience
• Schedule service appointments and prepare repair orders
• Listen to customer concerns and accurately document vehicle needs
• Review recommended maintenance and repairs with customers
• Provide clear estimates and keep customers updated throughout the repair process
• Communicate with technicians to ensure repairs are completed accurately and on time
• Review completed work and invoices with customers
• Follow up with customers to ensure satisfaction
• Build long-term customer relationships and promote customer retention
• Maintain accurate records and follow dealership processes and manufacturer guidelines

What We're Looking For

• Previous automotive service advisor experience preferred
• Dealership experience is a plus
• Excellent customer service and communication skills
• Strong organizational and time-management abilities
• Ability to multitask in a busy, fast-paced environment
• Comfortable using dealership computer systems and technology
• Professional, positive, team-oriented attitude
• Valid driver's license and acceptable driving record

Why Join Nucar?

At Nucar Automotive Group, we believe our employees are the key to delivering an outstanding customer experience. We offer a supportive team environment, opportunities for advancement, and a comprehensive benefits package that includes:

• Medical, Dental & Vision Insurance
• Company-Paid Life Insurance
• Short- and Long-Term Disability
• Paid Vacation & Holidays
• 401(k) with Company Contribution
• Employee Discounts
• Training and Career Advancement Opportunities

Nucar Automotive Group is an Equal Opportunity Employer.