Service Advisor

Summit Truck Group; Topeka (KS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Benefits

Training

Advancement opportunities

Job summary

Summit Truck Group in Topeka, KS is seeking a Service Advisor to provide excellent customer service in the heavy-duty truck industry. The role involves interviewing customers, managing service orders, and ensuring a safe environment. Candidates should possess strong communication skills, knowledge of truck specifications, and 1–3 years of experience in the trucking industry. Summit Truck Group offers competitive salaries, benefits, and opportunities for advancement in a supportive culture.

Qualifications

• 1–3 years of experience in the trucking/transportation industry.
• Commercial valid driver’s license and a clear driving record.
• Warranty clerk experience highly preferred.

Responsibilities

• Interview customers about vehicle issues and enter information into the system.
• Communicate with the service supervisor about jobs.
• Coordinate job status and quotes with customers.
• Invoice customer pay tickets and prepare warranty repairs.
• Open and close the building and parking lot.
• Maintain a safe environment by following safety standards.

Skills

Superior customer service skills

Detail-oriented

Strong written and verbal communication skills

Knowledge of truck specifications

Ability to function in a fast-paced environment

Job description

Service Advisor

At Summit Truck Group, one of the country’s leading heavy‑duty truck dealer groups, our success depends on serving our customers with the best team members in the industry. If your career goals include making a valuable contribution as a Service Advisor in an exciting and growing company and working with top professionals in the industry, then consider joining our team. Summit Truck Group in Topeka, KS is seeking an enthusiastic, hard‑working, customer‑oriented individual who can work in a team environment.

Responsibilities

• Interview customers about issues with their vehicle, gather information from the vehicle, and enter it into the business system.
• Communicate with the service supervisor about incoming jobs.
• Coordinate job status and quotes with customers.
• Invoice customer pay tickets and prepare warranty repairs.
• Open the building and parking lot in the morning and close both in the evenings.
• Maintain a safe and secure environment by following safety and security standards and procedures, complying with codes.
• Perform other duties assigned by the manager.

Qualifications

• Superior customer service skills.
• Highly detail‑oriented.
• Ability to function in a fast‑paced, customer‑focused environment.
• Strong written and verbal communication skills.
• Knowledge of truck specifications.
• Warranty clerk experience highly preferred.
• 1–3 years of experience in the trucking/transportation industry.
• Commercial valid driver’s license and a clear driving record.

Benefits

Your rewards will be an exciting environment with advancement opportunities at one of the nation’s leading and growing heavy‑duty truck dealer groups. Summit Truck Group offers competitive salary, benefits, training, and a culture where we strive to help our employees be successful.

Equality and Inclusion

Summit Truck Group is an equal opportunity employer and a drug‑free workplace.