Service Advisor

Ohio Cat; Reynoldsburg (OH); On-site; USD 48,000 - 70,000; Full time

Benefits offered by this job

401(k) match

Health insurance with HSA

Credit union membership

Life and disability insurance

Education scholarships

Bonus potential and company incentives

Job summary

Ohio Peterbilt, a division of Ohio Machinery Co., is seeking a skilled service professional for the Etna, OH location on the second shift (3:30 PM – Midnight). The role focuses on delivering exceptional customer service and applying knowledge of industry products, repairs, and parts.

We offer comprehensive training and competitive benefits to support both professional and personal growth, with opportunities for advancement within a nationally recognized team.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• At least three years of experience with knowledge of industry products, repairs, and parts.

Skills

Strong Communicator

Self-starter

Problem-solver

Customer Service

Computer Skills

Education

High school diploma

College degree preferred

Job description

SECOND SHIFT 3:30 - Midnight

JOB SUMMARY

We are seeking a skilled Service professional to join our nationally recognized team at our Etna,OH, location. At Ohio Peterbilt, a division of Ohio Machinery Co., we're not just about trucks; we're about building futures. As part of our commitment to excellence, we invest in ouremployeesthrough comprehensive training and development programs, ensuring they have the skills to excel in their roles. We also offer competitive benefits that support both your professional and personal growth.

JOB QUALIFICATIONS

• Education:A high school diploma or equivalent is required, and a college degree is preferred.
• Experience:Must have at least three years of experience, with a working knowledge of industry products, repairs, and parts.

KEY COMPETENCIES

• Strong Communicator:possesses excellent written and verbal communication skills.
• Self-starter & Problem-solver: with strong organizational skills.
• Customer Service Excellence:Providing outstanding service to all customers both internally and externally.
• Computer Skills:Basic computer skills including Microsoft applications.

EMPLOYEE BENEFITS

• 401(k):Match and employer discretionary contribution.
• Health Insurance:Two options are available, including an HSA with a dollar-for-dollar match of up to $1,200 per year.
• Financial Access: Membership in a credit unionis available.
• Insurance:Life Insurance, Short-Term Disability, and Long-Term Disability coverage.
• Educational Opportunities:Scholarships for employees’ spouses and children through the Ohio Machinery Education and Opportunity Foundation.
• Compensation:Base pay, annual bonus potential, and company success share bonuses.

Join our team at Ohio Peterbilt and take the next step in your career journey.

PHYSICAL REQUIREMENTS

• Manual Dexterity:Regularrepetitive use of hands, wrists, and fingers will be required. Must be able to operate office equipment requiring repetitive hand movement and fine coordination, including the use of a computer keyboard.
• Mobility:Frequently required tosit or stand for prolonged periods. Occasionally willstoop, bend, kneel, crouch, reach, and twist.
• Strength:Mayoccasionallylift and/ormove light to moderate amounts of weight.
• Work Environment:The noise level can vary from quiet in office settings to moderate or loud in other situations, with sudden loud noises possible.

EEO, Veterans & Disabled Employer, and VEVRAA/503 Federal Contractor.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.