Service Advisor

Thompson Buick GMC Cadillac; Raleigh (NC); On-site; USD 20,000 - 60,000; Full time

Job summary

Thompson Buick GMC Cadillac is seeking a motivated Service Advisor to join their team in Raleigh, NC. The ideal candidate will oversee customer service flow, ensuring prompt and courteous service while managing technician assignments. With a focus on customer satisfaction, this role offers benefits such as medical, paid time off, and growth opportunities.

Benefits

Medical and Dental

401K Plan

Paid time off

Flexible Work Schedule

Employee vehicle purchase plans

Short and Long Term disability

Qualifications

• Organized and friendly personality.
• Demonstrated ability to manage others.
• Fantastic communication skills with customers.

Responsibilities

• Oversee flow of Drive Lane to ensure excellent customer service.
• Take ownership of customer's experience and provide concierge support.
• Ensure daily inventory of technicians' time is sold to service customers.

Skills

Time management

Communication

Customer service

Job description

Join to apply for the Service Advisor role at Thompson Buick GMC Cadillac

6 days ago Be among the first 25 applicants

Join to apply for the Service Advisor role at Thompson Buick GMC Cadillac

Every employee with Thompson Buick GMC Cadillac is absolutely critical to its success. Thompson Buick GMC Cadillac has been in business since 1956. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team!

Benefits

• Medical and Dental
• 401K Plan
• HSA
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Flexible Work Schedule
• Saturday Lunches
• Discounts on products and services
• Short and Long Term disability
  
  
  

Responsibilities

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently
  
  
  

Qualifications

• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance.
• Clean driving record
• Willing to submit to a pre-employment background check & drug screen

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Motor Vehicle Manufacturing

Referrals increase your chances of interviewing at Thompson Buick GMC Cadillac by 2x

Sign in to set job alerts for “Service Advisor” roles.

Service & Sales Advisor - Be the Spark Plug of Our Shop

Customer Service Representative - Remote

Raleigh, NC $20,000.00-$60,000.00 6 months ago

Raleigh, NC $41,000.00-$51,000.00 1 day ago

Customer Service Representative - Boarding & Day Care

Parts Manager – Service Manager – Service Advisor

Corporate Support Manager - (Full Service) - Concord Hospitality Enterprises, Raleigh, NC

Raleigh, NC $37,782.00-$66,120.00 5 months ago

Future Opportunity: Warranty Service Manager

Raleigh, NC $110,000.00-$150,000.00 3 days ago

Member Service Advisor, Durham (Branch Advisor)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.