Service Advisor

Meineke Car Care Center; Newport News (VA); On-site; USD 35,000 - 75,000; Full time

Job summary

As a Service Advisor at a leading automotive service center, you will use your communication skills and automotive knowledge to manage service operations and ensure customer satisfaction. The ideal candidate will have a background in service writing and the ability to lead a team of automotive professionals, thriving in a fast-paced environment where no two days are the same.

Benefits

Health insurance

Paid time off

Tuition assistance

Free uniforms

Opportunity for advancement

Performance bonus

Qualifications

• At least two years of experience as a service advisor preferred.
• Valid state-issued driver's license required.
• Deep understanding of automotive service duties.

Responsibilities

• Manage a team to ensure high morale and customer satisfaction.
• Address customer inquiries and manage documentation.
• Mentor employees on sales and customer service techniques.

Skills

Customer relationship skills

Service writer capabilities

Communication

Automotive technology knowledge

Education

High school diploma or GED required

Bachelor's degree preferred

Job description

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Meineke Car Care Center provided pay range

This range is provided by Meineke Car Care Center. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$35,000.00/yr - $75,000.00/yr

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Tuition assistance
• Free uniforms
  
  
• Competitive Compensation
• Training and Development
• Employee Discounts
• Locally-Owned
• Cutting-Edge Tools and Equipment:
• Work-Life Balance
  
  

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Employee discounts
• Free uniforms
  
  

Benefits/Perks

• Competitive Compensation
• Career Advancement
• Training and Development
• Comprehensive Benefits Package
• Employee Discounts
• Positive Work Environment
• Locally-Owned
• Cutting-Edge Tools and Equipment:
• Work-Life Balance
  
  

Job Summary

We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.

Responsibilities

• Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
• Ensure repairs and maintenance tasks are completed in a timely manner
• Mentor employees on best practices for improving sales and customer service techniques
• Oversee day-to-day operations of the service department
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
  
  

Qualifications

• High school diploma or GED required bachelor's degree preferred
• Valid state-issued driver's license is required
• Successful completion of a pre-employment background screening
• At least two years of experience as an automotive service writer or service advisor is preferred. Experience as an automotive service manager is preferred
• Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required
  
  

Why Meineke?

• Meineke values personal and professional growth.
• Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
• Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
• With locally owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.
  
  

As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road.

A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you're looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Accounting

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