Service Advisor

Modesto Subaru; Modesto (CA); On-site; USD 51,480 - 120,000; Full time

Benefits offered by this job

Competitive pay and benefits

Training and mentoring

Supportive work environment

Job summary

A leading automotive retailer in Modesto is looking for a Service Advisor. You will act as a liaison between customers and technicians, ensuring high-quality service and customer satisfaction. Responsibilities include greeting customers, diagnosing vehicle issues, and scheduling appointments. A high school diploma and a valid driver's license are required. Join a supportive team that values professional growth and enjoys a friendly work environment.

Qualifications

• High school diploma or equivalent is required.
• Valid driver’s license is necessary.
• Experience with Reynolds and Reynolds DMS and Google Workspace is a plus.
• Strong organizational and problem-solving abilities are needed.
• Excellent communication and interpersonal skills are essential.

Responsibilities

• Greet customers and guide them through the service process.
• Consult with technicians to diagnose vehicle issues.
• Educate customers about services and products.
• Schedule appointments and manage the service workflow.
• Build strong relationships to ensure customer satisfaction.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Problem-solving abilities

Passion for cars

Education

High school diploma or equivalent

Tools

Reynolds and Reynolds DMS

Google Workspace

Job description

Join to apply for the Service Advisor role at Modesto Subaru

Base Pay Range

$51,480.00/yr - $120,000.00/yr

Location

Modesto, CA

Job Summary

The Service Advisor acts as a bridge between our valued customers and our skilled service technicians. You will be the face of our service department, ensuring that our customers' needs are met with the highest level of professionalism and care.

Duties and Responsibilities

• Greet customers with a warm smile and guide them through the service process.
• Consult with technicians to diagnose vehicle issues and recommend the best course of action.
• Educate customers about our services and products, helping them make informed decisions.
• Schedule appointments, manage the service workflow, and keep customers updated on the status of their vehicles.
• Build strong relationships with customers to ensure their satisfaction and loyalty.
• Process payments and ensure all service details are accurately documented.
• Collaborate with technicians to order parts and maintain an efficient service process.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license.
• Experience with Reynolds and Reynolds DMS and Google Workspace is a plus.
• A passion for cars and the automotive industry.
• Excellent communication and interpersonal skills.
• Strong organizational and problem-solving abilities.
• A positive attitude and a commitment to providing excellent customer service.

We Offer

• Competitive pay and benefits.
• Training and mentoring to support your professional growth.
• A friendly and supportive work environment.
• The opportunity to work with a team that is passionate about Subaru.
• And did we mention, we believe that happy associates make happy customers!

Ready to Join Our Team?

If you're ready to embark on a rewarding career with Modesto Subaru, submit your application today! We can't wait to meet you.

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Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Retail Motor Vehicles